Mark Kline
South Lake Tahoe,CA
Summary
Hardworking Bartender with 20 years experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. I currently still own part of a highly successful downtown Denver restaurant. I decided to venture out to the Lake Tahoe region for a taste of Lake life. I am excited to bring my work ethics and customer service skills to the area.
Overview
20
20
years of professional experience
Work History
Bartender
Mission Ballroom
09.2019 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Bartender in an Aramark run 4300 person music venue.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- TIPS certified
Part Owner/ Bartender/Manager on Duty
Appaloosa Grill
08.2004 - 04.2024
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Negotiated favorable contracts with vendors and suppliers, reducing overall expenses without compromising on quality.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Managed a diverse team of professionals, did weekly inventory and focused on keeping beer, wine and liquor numbers at the desired year end goal.
- Created drink menus on a seasonal basis year round
- Bartender in a fast paced environment for 20 years.
Education
Bachelor of Arts - Communications
Plymouth State University
Plymouth, NH05.1998
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- 18 years management and ownership
Timeline
Bartender
Mission Ballroom
09.2019 - 04.2024
Part Owner/ Bartender/Manager on Duty
Appaloosa Grill
08.2004 - 04.2024
Bachelor of Arts - Communications
Plymouth State University
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