Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Kremer

Conway,AR

Summary

Results-driven Systems Analyst with expertise in health record management and electronic health records. Proven track record in workflow optimization and problem-solving to enhance system functionality.

Overview

10
10
years of professional experience

Work History

Edit Systems Analyst

Arkansas Blue Cross Blue Shield
Little Rock, AR
06.2015 - 10.2025
  • Analyzed system requirements for health insurance applications and services.
  • Developed functional specifications for system enhancements and upgrades.
  • Identified areas for improvement in systems architecture and proposed optimization strategies to enhance performance.
  • Collaborated with cross-functional teams to enhance workflow efficiency by streamlining processes.
  • Designed, developed, tested, documented, and maintained new applications and software components.
  • Supported testing efforts by identifying and resolving issues to ensure system reliability.
  • Resolved escalated issues from help desk personnel related to system functionality.
  • Provided support for end users in troubleshooting system issues.
  • Documented system processes and user manuals for reference and training purposes.

Education

Bachelor of Science - Economics

Arizona State University
Tempe, AZ
06-2013

Skills

  • Health records
  • Medical terminology
  • Workflow optimization
  • Record management

Timeline

Edit Systems Analyst

Arkansas Blue Cross Blue Shield
06.2015 - 10.2025

Bachelor of Science - Economics

Arizona State University
Mark Kremer