Self-motivated and dependable while achieving high performance with minimal supervision. Always has the best interest of employees and guests to ensure a great work and fun experience.
Overview
6
6
years of professional experience
Work History
Beverage Director
Atomic Golf
Las Vegas, NV
02.2023 - 03.2025
Controlled bar inventory by monitoring use and making orders.
Created and implemented beverage menus for all restaurant outlets, including cocktails, beer, wine and non-alcoholic options.
Purchased goods and ingredients needed to make beverages.
Developed and maintained relationships with local wineries, breweries and distilleries to provide exclusive offerings to guests.
Ran day to day venue operations, ensuring guest and Employee experience maintaining a welcoming and fun Culture.
Corporate Trainer
JRS Hospitality
Las Vegas, NV
01.2023 - Current
Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
Efficiently analyzed learning needs of departments to set realistic goals and determine training methods.
Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
Hospitality Manager
TopGolf
Holtsville, NY
04.2020 - 01.2023
Emphasized employee selection, training and development to conduct proper business.
Promoted teamwork and quality service through daily communication and coordination with other departments.
Managed day-to-day operations, driving quality standards and meeting customer expectations.
Hospitality Manager
TopGolf
Scottsdale, AZ
04.2019 - 04.2020
Handled all delegated tasks, including scheduling and streamlining venue operations.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Certified Occupational Therapy Assistant at Pediatric Home Health Therapy Blocks, LLCCertified Occupational Therapy Assistant at Pediatric Home Health Therapy Blocks, LLC