Visionary strategist with a strong background in sales and operations. Known for leveraging data analysis and relationship management to deliver and implement customer-centric technology solutions that drive profitability and efficiency.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Sr. Sales Director
Press Ganey Forsta
Fresno, California
06.2020 - Current
Develop and execute go-to-market digital strategies leveraging technology innovation for clients including Nielsen, Ipsos, and Disney.
Cultivated relationships with key decision-makers, exceeding expectations for Fortune 500 companies and agencies.
Created strategic sales plans in collaboration with engineering, customer success, product development, and marketing teams, ensuring successful client deployments.
Provided leadership and guidance, enabling companies to achieve goals and drive growth.
VP of Sales and Business Development
SightX
New York, New York
09.2019 - 04.2020
Developed and implemented strategic sales plans to increase revenue and market share.
Oversaw sales forecasting and pipeline management processes for strategic decision-making.
Understood client needs to deliver solutions that reduced costs and project timelines while enhancing understanding of customer drivers.
Analyzed customer data to identify improvement opportunities in product offerings and customer experience.
Enabled companies to gather sophisticated insights quickly and effectively.
Sr. Business Development Director
FocusVision
Fresno, California
07.2013 - 08.2019
Led cross-functional teams in identifying, evaluating, and executing new business opportunities and growing existing accounts.
Built and maintained strong relationships with suppliers and key clients to support sustainable business development.
Applied operational and business development experience to create actionable solutions for complex business challenges through workflow analysis, customer insights, and tools that enhanced profitability and minimized waste.
Collaborated with IT teams on the implementation of software solutions designed to streamline operations processes.
Director of Operations
Decipher, Inc.
Fresno, California
10.2004 - 07.2013
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
Developed and implemented operational strategies to enhance productivity and team performance.
Directed resource allocation to meet project demands and organizational goals effectively.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Education
Bachelor of Science - Physiology And Neuroscience
University of California, San Diego
La Jolla, CA
06-1997
Skills
Sales strategy
Business development
Sales forecasting
Technical sales presentations
Customer relationship management
Relationship building
Business planning
Problem-solving abilities
Certification
6sense Next-Gen Sales
National Registry of Emergency Medical Technicians
Sr. Director of Premium Sales & Consumer Sales at Pacers Sports & EntertainmentSr. Director of Premium Sales & Consumer Sales at Pacers Sports & Entertainment