Mark Lewis

I have a history of proven operations management with multiple big-box retail companies. I have quality experience providing leadership and associate development that is needed to drive the key organizational operations needed for success. An accomplished retail manager who is skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. A motivational leader who is skilled at building relationships with customers, employees, and senior management. Dedicated and results-driven professional with a proven track record in customer service management, sales, and leadership. Seeking to leverage my experience in market development and retail management to contribute effectively to an admissions and recruitment role at the University of Illinois Urbana-Champaign. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing a solid history of success in boosting program operations efficiency, conversion rates, and performance. Well-versed in both online and traditional marketing approaches.

Customer Service Management - Multitasking - Communication - Human Resources (HR) - Product Management - Onboarding - Leadership