Mark London
Stockbridge,GA
Summary
Accomplished Shift Supervisor with a proven track record at Starbucks, where I excelled in staff management and customer satisfaction. Expert in employee training and adept at ensuring workplace safety, I significantly improved operational efficiency. My leadership is marked by a keen ability to resolve customer concerns, fostering a positive and productive environment.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
06.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Arts - Criminal Justice
Arizona State University
Tempe, AZ05.2025
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
Timeline
Shift Supervisor
Starbucks
06.2017 - Current
Bachelor of Arts - Criminal Justice
Arizona State University