Mark L. Williams
Laurel,USA
Summary
Dedicated healthcare professional with over 25 years of experience as a Patient Care Technician, Certified Nursing Assistant, and Geriatric Nursing Assistant, specializing in surgical recovery room patient care. Proven expertise in supporting patients with daily living activities, monitoring vital signs, and ensuring comfort in high-pressure environments, including a Level 1 Trauma Center and various skilled nursing facilities. A strong emphasis on teamwork and adaptability fosters seamless collaboration with healthcare teams, enhancing the overall patient experience. Recognized for exceptional empathy and communication skills, consistently delivering compassionate care that prioritizes patient wellness and satisfaction.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant Aide
Churchman Village/ Excelcarenewark
4949 Ogletown Stanton Rd
09.2019 - Current
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted nursing staff with patient assessments and documentation for optimal care delivery.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Implemented individualized care plans, enhancing quality of life for residents with diverse needs.
- Trained new team members on procedures and best practices for resident care standards.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care effectively.
- Implemented individualized exercise routines as directed by physical therapists or physicians in order to increase mobility levels among patients.
Nursing Assistant
Bracken Ville Nursing Rehab
100 St Claire Dr, Hockessin, DE 19707
02.2021 - 09.2025
- Assisted in daily patient care, ensuring comfort and safety during activities.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Supported rehabilitation efforts by encouraging patient participation in therapy sessions.
- Documented patient progress and maintained accurate records for continuity of care.
- Implemented infection control protocols, enhancing overall health standards in facility.
Patient Care Technician – Gastroenterology
University of Maryland Medical Center/Shock Trauma
Baltimore, MD
04.2015 - 11.2017
- Maintained a clean, safe and organized work environment. Ensured proper operating and safety procedures were followed to in cleaning, high level disinfecting and sterilizing endoscopes and accessory equipment. Supported nursing staff and physicians as needed.
- Under direct supervision, performed delegated patient care and applies advanced technical skills in all endoscopy procedures. Assisted the Registered Nurse assigned to the patient with the assessment of the patient by monitoring parameters outlined by the Registered Nurse in accordance with the Nursing Standards of Practice. Assisted physician directly in procedures involving guidewire manipulation, stent placements, balloon dilations, stone retrieval, electrocautery, laser therapy including photodynamic therapy, endoscopic ultrasound, variceal and hemorrhoid banding, insertion of esophageal catheters, probes, naso and percutaneous gastric and jejunal tubes, polypectomies, fine needle aspiration, clipping of bleeding vessels, celiac plexus neurolysis, tumor obliteration, specimen processing, sphincterotomies and biliary manometry. Assisted physicians directly with obtaining various patient specimens such as biopsies for culture, Clo tests, pathology and viral studies, brush cytology, microbiology and pH specimens. Set up, maintained and troubleshoot all endoscopic equipment. Notified Charge Nurse and Biomed of any problems as indicated. Set up and operated multiple lead EKG machines; attached and removed EKG leads; ran rhythm strips. Performed venipuncture for drawing blood samples per physician order.
- Obtained intravenous access per physician order. Performed general support services for the unit and patient which may include running unit errands, procuring equipment and taking and relaying messages accurately and correctly.
Patient Care Technician – Orthopedics
University of Maryland Medical Center/Shock Trauma
Baltimore, MD
05.2013 - 04.2015
- Provided care in a knowledgeable, skillful, consistent and continuous manner. Established priorities of patient care based on essential patient needs and available resources. Assisted with identification of patient/significant others learning patient needs and report to RN. Performed limited unit specified documentation in patient records. Understood and adhered to hospital policies regarding HIPAA. Adhered to hospital safety and legal requirements. Effective response to unit/patient crisis situations.
- Provided assistance to department team of 10 including 4 physicians. Set-up traction devices and adjusting medical equipment. Knowledge of different materials and equipment involved in casts splints and braces. Post-operative care of patients with ORIF and external fixation devices.
Patient Care Technician – Emergency Room
Union Memorial Hospital
Baltimore, MD
02.2013 - 05.2013
- Responded to every emergency situation according to hospital policy. Compliant with HIPAA regulations at all times. Supported and promoted an environment that was conducive to quality customer service.
- Assisted nurses with patient treatments. Performed daily duties of vital signs, patient turns, charting, and other requested tasks. Performed front end duties such as answering phones, verifying appointments, chart upkeep, telemetry monitoring, and scheduling as needed. Assisted EMS/ER Staff with trauma/ urgent care. Transferred patients to rooms.
Patient Care Technician
Kaiser Permanente
Oakland, CA
08.2010 - 08.2012
- Support the work of the Registered Nurse to meet the needs of patients in order to provide safe and quality care.
- Implement progressive mobility guidelines. Ambulate, turn and reposition patients. Use patient handling equipment in the tasks of lifting, transferring, repositioning and transporting patients. Transport patients within the medical center, and deliver, and pick up specimens and prescriptions, as needed. Assist with ADL’s including: feeding, bathing, toileting, providing water, answering the phone, and oral care. Obtain, record, and report vital signs, weights, and measure and record inputs/outputs. Perform EKGs as needed. Maintain a clean and safe environment by providing a newly admitted patient supplies and ensure clean bedside and neat linens.
Certified Nursing Assistant
Windsor Care Center
Vallejo, CA
10.2009 - 08.2010
- Provide assigned residents with the routine daily assistance with ADL’s while maintaining a safe and clean environment.
- Take and monitor vital signs, overall patient progress charting, occupational therapy assistance, ensure and assist with range of motion, patient ambulation and therapy, bathing, feeding, bed changes, and overall assistance with ADL’s, patient monitoring, providing patient activities assistance, and assist with patient admittance and provide transport.
Patient Care Technician – Recovery Room
University of Maryland Medical Center/Shock Trauma
Baltimore, MD
05.1995 - 08.2008
- Provided care in a knowledgeable, skillful, consistent and continuous manner. Established priorities of patient care based on essential patient needs and available resources. Assisted with identification of patient/significant others learning patient needs and report to RN. Performed limited unit specified documentation in patient records. Understood and adhered to hospital policies regarding HIPAA. Adhered to hospital safety and legal requirements. Effective response to unit/patient crisis situations.
- (performed in accordance with Maryland CNA standards) IV insertion, dressing changes, foley insertion/care, administer 12-lead EKG’s, take and monitor vital signs, overall patient progress charting, occupational therapy assistance, ensure and assist with range of motion, patient ambulation and therapy, bathing, feeding, bed changes, and overall assistance with ADL’s, patient monitoring, providing patient activities assistance, and assist with patient admittance and provide transport.
Skills
- Competency in the following clinical skills: Assist nurse and physician in GI procedures, daily age specific patient care to include taking vital signs, mobility and ambulation assistance, identifying fall risks and practicing fall prevention, toileting, bed baths, bed making, positioning and turning, daily weights, patient room orientation, supply ordering, inventory maintenance, equipment/area restocking, cleaning patient equipment, use of varied medical equipment, procedures, and protocols, ADL’s, and postmortem care
- Competency of the following overall standards: Ability to properly document, adhere to hospital policy and HIPAA guidelines, practice infection control, safety policies, and OSHA regulations Adhere to general standards for attendance, dress, conduct, and patient interaction Demonstrate workplace flexibility, float as needed, and work cohesively with all levels of staff
- Basic PC and Internet experience Able to understand, use, and translate medical terminology No limitations on lifting
Certification
- MD CNA #A00013125
- American Red Cross BLS
OTHER RELEVANT EXPERIENCE
- Oak Crest Village Retirement Community - Baltimore, MD GNA (Part-Time) January 1998 – July 2006
- Lorien Health Care - Baltimore, MD GNA (Part-Time) June 1996 – November 1997
- Yorkshire Manor Assisted Living - Minneapolis, MN GNA/CNA April 1993 – January 1995
- Metro Care Center - Minneapolis, MN GNA/CNA May 1988 – April 1991
- Methodist Hospital - St. Louis Park, MN GNA/CNA 1991 – 1993
- Trevilla of Golden Valley - Minneapolis, MN GNA/CNA 1986 – 1988
Timeline
Nursing Assistant
Bracken Ville Nursing Rehab
02.2021 - 09.2025
Certified Nursing Assistant Aide
Churchman Village/ Excelcarenewark
09.2019 - Current
Patient Care Technician – Gastroenterology
University of Maryland Medical Center/Shock Trauma
04.2015 - 11.2017
Patient Care Technician – Orthopedics
University of Maryland Medical Center/Shock Trauma
05.2013 - 04.2015
Patient Care Technician – Emergency Room
Union Memorial Hospital
02.2013 - 05.2013
Patient Care Technician
Kaiser Permanente
08.2010 - 08.2012
Certified Nursing Assistant
Windsor Care Center
10.2009 - 08.2010
Patient Care Technician – Recovery Room
University of Maryland Medical Center/Shock Trauma
05.1995 - 08.2008