Proven multitasker and adept problem-solver, I enhanced team efficiency and customer satisfaction at The Cheesecake Factory through exceptional service and strong collaboration skills. Skilled in hospitality service and adaptability, I consistently delivered positive outcomes in high-pressure environments, demonstrating reliability and a commitment to excellence. In my time at school I have developed a fear of God, and a tender heart for troubled youth. I have been working with the youth in my church for 2 years now and have a passion for shaping young minds and teaching young people to strive for great things and live their lives in a way which leads them to prosperity.
I am no stranger to hard work, before my time in the service industry I was a handyman and a landscaper for about 5 years. I strive in every career felid to do things efficiently, and with a sense of purpose.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Server
The Cheesecake Factory
04.2024 - 11.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Darden Restaurants, Olive Garden
08.2021 - 04.2024
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Enhanced team efficiency, collaborating effectively in high-pressure settings.
Summer Legal Intern
Vulcan Materials
05.2023 - 08.2023
Improved office efficiency by drafting, editing, and proofreading legal documents for accuracy and completeness.
Demonstrated adaptability by quickly learning new areas of law as required for specific cases or projects assigned throughout the internship period.
Enhanced team collaboration with regular communication and coordination among interns, paralegals, and attorneys.
Sorted legal documents, filing and case materials in clear, orderly systems.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX
05-2024
Skills
Exceptional customer service
Hospitality service expertise
Memory retention
Cleanliness standards
Server training
Reliability
Multitasking Abilities
Problem-solving abilities
Time management abilities
Conflict Resolution
Stress Management
Adaptability
Accomplishments
First generation college graduate in my family.
Self sufficient from the age of eighteen.
Interests
Enjoying the art of baking and pastry-making, experimenting with recipes
I participate in a variety of outdoor recreational activities
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Youth mentor, providing guidance and support to empower the next generation of leaders