Mark McClelland
Watford City,ND
Overview
10
10
years of professional experience
Work History
Operations Manager
Krupp Trucking/Seko Logistics
Earth City, MO
08.2023 - 09.2024
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office
- Updated records of driver locations, delays, and cancellations
- Coordinated with other dispatchers to ensure efficient delivery schedules were met
- Supervised driver dispatching, route planning, and vehicle tracking for driving team
- Worked closely with transportation supervisor to dispatch and assign loads
- Participated in team meetings discussing changes in procedures or processes
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures
- Performed daily maintenance checks on forklifts to ensure optimal performance
- Ensured safety procedures were followed when operating forklifts
- Complied with safety regulations at all times while operating heavy machinery
- Reported safety and quality issues to management
Owner Operator Sports Memorabilia Wholesale
Self-employeed
St Louis, MO
02.2020 - 06.2023
- Developed strategic plans to increase profitability and efficiency
- Maintained relationships with existing clients by providing superior customer service
- Set pricing structures according to market analytics and emerging trends
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Led startup and creation of operational procedures and workflow planning
Hot Shot/Courier Delivery Work
Stat Courier
Bridgeton, MO
04.2018 - 05.2019
- Received daily delivery instructions and route assignments from dispatch
- Loaded, secured, and unloaded cargo in a safe and timely manner
- Drove safely in all weather conditions including rain, snow, sleet, ice
- Handled merchandise in accordance with product handling standards
Transporter
Jack Cooper Transport Co
Wentzville, MO
10.2014 - 08.2016
- Loaded vehicles onto car carriers for transport
- Followed applicable safety regulations while driving on public roads
- Delivered vehicles safely and efficiently to their destination on time
- Conducted daily pre-trip inspections of assigned truck's brakes, lights, tires, fuel levels
- Adhered strictly to company guidelines regarding route selection and safe driving practices
Education
High School Diploma -
Wentzville Holt High School
Wentzville, MO05-2009
Skills
- Organizational Management
- Operations Management
- Warehouse Operations
- Logistics Oversight
- Performance reporting
- Customer Retention
- Labor Relations
- Marketing
- Health and safety compliance
- Process Improvement
Timeline
Operations Manager
Krupp Trucking/Seko Logistics
08.2023 - 09.2024
Owner Operator Sports Memorabilia Wholesale
Self-employeed
02.2020 - 06.2023
Hot Shot/Courier Delivery Work
Stat Courier
04.2018 - 05.2019
Transporter
Jack Cooper Transport Co
10.2014 - 08.2016
High School Diploma -
Wentzville Holt High School
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