Mark Mireles
San Antonio,TX
Summary
Dynamic sales and customer relations expert with proven ability to communicate effectively and negotiate successful outcomes. Committed to delivering exceptional support while consistently achieving production targets. Innovative in implementing strategies that boost customer loyalty, enhance retention, and drive revenue growth. Experienced in leadership roles, including training and mentoring new team members. With a proven track record for past employers, I am confident that I will generate positive outcomes in any sales environment.
Overview
3
3
years of professional experience
Work History
Salesperson
N.E.R.D Power
San Antonio, Texas
01.2023 - 09.2024
- Engaged customers through door-to-door interactions to promote products.
- Educated potential clients about product features and benefits during presentations.
- Scheduled follow-up appointments to maintain customer relationships post-visit.
- Collaborated with team members to strategize on effective sales techniques.
- Trained new representatives on best practices for customer engagement.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Attended weekly team meetings to discuss sales strategies and targets.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.
- Ensured compliance with relevant laws and regulations related to door-to-door selling practices.
- Generated leads through cold calling prospective clients.
- Maintained accurate records of sales activity using computer software programs.
- Achieved or surpassed monthly sales quotas.
- Called warm contacts each week to enhance sales opportunities.
Sales Associate
Conns Home Plus Warehouse
San Antonio, Texas
04.2021 - 08.2022
- Facilitated product selection by delivering comprehensive information to customers.
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Participated in daily team meetings to strategize sales initiatives.
- Demonstrated product features to enhance customer engagement.
- Greeted customers warmly while providing exceptional service.
- Adapted sales strategies based on customer feedback to drive results.
- Upsold additional items tailored to customer interests and needs.
Education
High School Diploma -
Wagner High School
San Antonio, TX05-2017
Skills
- Customer engagement and relationship management
- Sales techniques and analytics
- Product presentations and up-selling
- Lead generation and cold calling
- Conflict resolution and rapport building
Affiliations
- Fitness (Basketball, Weight-Lifting,Hiking)
- Sports
- Stocks
- Travel
Accomplishments
- 100,000 in sales during my first month at Conns Home Plus
- Maintained the highest conversion rate in upsells for 30 days consecutively
- Top lead generator in door-to-door at NERD Power
References
References available upon request.
Timeline
Salesperson
N.E.R.D Power
01.2023 - 09.2024
Sales Associate
Conns Home Plus Warehouse
04.2021 - 08.2022
High School Diploma -
Wagner High School
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