Mark Moseley
West Des Moines,IA
Summary
Accomplished Shelter Coordinator with a proven track record at the Domestic Violence Intervention Program, adept in strategic planning and policy improvements. Demonstrated success in enhancing client self-sufficiency through innovative programs, excelling in teamwork and collaboration. Skilled in data analysis, significantly boosting operational efficiency.
Overview
11
11
years of professional experience
Work History
Shelter Coordinator
Domestic Violence Intervention Program
2020.06 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs. Managing approximately 30 people in person and an average day 30-50 crisis calls.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Implemented new policies that resulted in an increased number of successful transitions from the shelter into stable housing situations.
- Implemented effective volunteer recruitment strategies that increased participation rates while also matching individuals with roles best suited to their skills or interests.
- Managed social media accounts for the organization, sharing stories of success while maintaining privacy standards.
Cook
University Of Iowa Housing And Dining
2016.05 - 2020.02
- Prepared approximately 2000 meals pre day with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Bookkeeper
Domestic Violence Intervention Program
2013.03 - 2015.09
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for 20-30 employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Reported financial data and updated financial records in ledgers and journals.
- Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system.
Education
Bachelor of Arts - Philosophy
University of Iowa
Iowa City, IA08.2023
Skills
- Time Management
- Analytical Thinking
- Teamwork and Collaboration
- Administrative Support
- Data Analysis
- Written and verbal communication
- Strategic Planning
- Complex Problem-Solving
- Policy Improvements
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Shelter Coordinator
Domestic Violence Intervention Program
2020.06 - Current
Cook
University Of Iowa Housing And Dining
2016.05 - 2020.02
Bookkeeper
Domestic Violence Intervention Program
2013.03 - 2015.09
Bachelor of Arts - Philosophy
University of Iowa
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