Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Moultrie

Summerville,SC

Summary

After graduating from Ashley High School, I enrolled in the two-year program at Trident Technical College. I worked small construction jobs with my uncle and grandfather before getting my first "official" job at Chipotle. I started at Chipotle at the end of my senior year in high school. I began as a crew member and was later promoted to Kitchen Manager, where I gained valuable experience in food safety. A few months later, I was promoted to Service Manager. Then a couple of months later promoted to Service Manager. In this role, I excelled at handling customer complaints and turning them into opportunities to improve customer retention. I also demonstrated strong leadership skills, communication skills, and problem-solving skills to lead my crew to success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Service Manager

Chipotle Grill
05.2023 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued business.
  • Interviewed, trained, and supervised crew members of Chipotle to ensure we all meet business goals.

Education

Associate of Arts - Criminal Justice

Trident Technical College
North Charleston, SC
12.2024

High School Diploma -

Ashley Ridge High School
Summerville, SC
05.2023

Skills

  • Positive Attitude
  • Team Leadership
  • Multitasking and Organization
  • Problem-Solving
  • Customer Service
  • Critical Thinking
  • Reliable and Responsible
  • Time Management

Certification

  • HACCP (Hazard Analysis Critical Control Point) Certification – International HACCP Alliance or similar accrediting organizations.
  • OSHA Certified
  • ServSafe Food Protection Manager Certification - National Restaurant Association.

Timeline

Service Manager

Chipotle Grill
05.2023 - Current

Associate of Arts - Criminal Justice

Trident Technical College

High School Diploma -

Ashley Ridge High School
Mark Moultrie