Mark Murray
Bethlehem Central School District
Delmar,NY
33
years of professional experience
Dynamic business owner with proven expertise in customer relations and operations management. Committed to enhancing efficiency and fostering a positive workplace culture to drive team performance and customer satisfaction.
Work History
Owner
4 Years- Developed and implemented operational processes to enhance efficiency in snack preparation and customer service.
- Trained and mentored staff on food safety protocols and customer interaction standards.
- Analyzed sales trends to optimize inventory management and reduce waste.
- Established vendor relationships to ensure quality ingredient sourcing at competitive prices.
- Oversaw daily operations, ensuring adherence to health regulations and company policies.
- Implemented point-of-sale systems, improving transaction accuracy and customer experience.
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Student Aide
9 Years 9 Months- Assisted teachers in classroom management and student engagement activities.
- Organized and maintained educational materials and resources for instructional use.
- Supported student learning through one-on-one tutoring in various subjects.
- Collaborated with staff to implement individualized education plans for students.
- Facilitated communication between teachers, students, and parents regarding academic progress.
- Mentored new student aides, providing guidance on best practices and procedures.
- Served as a positive role model for students through consistent demonstration of respect, kindness, and responsibility.
Food Service Worker
27 Years- Prepared and served food items in compliance with health and safety regulations.
- Maintained cleanliness of dining areas, ensuring a welcoming environment for customers.
- Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
- Collaborated with team members to deliver efficient service during peak hours.
- From dish washer to waiter to cook to management. I have experience in all fields of food service.
Education
Associate of Arts - General Studies
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Operations management
Timeline
Owner
The Snack Shack @ Elm Park LLC
06.2022 - CurrentRead More
Student Aide
Bethlehem Central School District
09.2016 - CurrentRead More
Food Service Worker
Various
01.1993 - 01.2020Read More
Hudson Valley Community College
Associate of Arts from General Studies
Read More