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Mark N. Wilkins
Uxbridge
Work Preference
Summary
Experienced law enforcement leader with a proven ability to manage patrol operations and crisis situations effectively. Strong communicator skilled in community relations and compliance with laws. Expertise in leading investigations and supporting successful prosecutions.
Overview
1
1
Certification
36
36
years of professional experience
Work History
Operational Lieutenant
MCPHS Police Department
Worcester
02.2023 - Current
- Directed patrol operations and managed day-to-day activities to enhance campus safety.
- Manages shift operations, directing and prioritizing work activities of assigned personnel.
- Enforced State and Municipal laws, ordinances, and regulations to maintain compliance and ensure public safety.
- Serves as a department liaison to other public safety entities (Worcester Police, Fire, EMS) during shifts to ensure a safe and secure campus.
- Advanced Department's mission, goals, and objectives through community engagement and proactive initiatives.
- Reviews reports for comprehensiveness, clarity, grammar, and spelling before approval and submission.
Police Officer, Patrol Division
Wayland Police Department
Wayland
11.2001 - 02.2023
- Protected life, property, and civil rights of citizens through proactive law enforcement activities.
- Enforce State and Municipal laws, ordinances, and regulations.
- Investigate accidents and crimes. Arrest violators.
- Authored detailed reports from investigations to support successful prosecution of violators in court.
- Developed and implemented field-training program as first certified officer for Wayland Police Department (2001) upon lateral transfer.
- Distinguished myself by being awarded the Massachusetts Police Association Life Saving Medal of Honor in (2005).
MIS Director
Wayland Police Department
Wayland
11.2001 - 02.2023
- Designed, budgeted, and implemented the current Wayland Police/Wayland Public Safety computer system.
- Oversaw document management system (Pamet) to enhance file access and organization.
- Support, install, maintain, and troubleshoot all LAN/WAN networking devices, and related software for internal networks.
- Proactively monitored and troubleshot local servers, coordinating third-party maintenance.
- Monitored and evaluated network performance to ensure optimal operation.
- Administer desktop security as defined by Active Directory Group Policy and LAN analysis/management utilities for all local and remote servers and desktops.
Community Service Officer/Cyber Crimes Investigator
Wayland Police Department
Wayland
03.2007 - 05.2016
- Investigate crimes involving identity theft, fraud, and computer related crimes.
- Seize all devices involved in computer crimes using the warrant process and adhering to policies pertaining to public and private sector-workplaces.
- Documented all seized devices and computers for future forensic analysis.
- Testified in court on seizures and evidence obtained during investigations, ensuring legal integrity.
- Collaborated with Town of Wayland residents, employees, and visitors to deliver quality, impartial police services.
- Upgraded computer system from terminal system to current windows-based operating system with servers.
- During 2010, the flood disaster was able to successfully keep operational the Public Safety building CAD system after rebuilding servers that crashed due to mass outages.
Metro-Lec at Norwood Police Department
The Metro-Lec Computer Crimes Unit
Norwood
03.2003 - 01.2008
- Investigate Cyber Crimes within the consortium of 43+ local area police departments.
- Logged seized devices and computers to ensure thorough tracking for future forensic exams.
- Completing the forensic exam using available software: FDK, ILook, and EnCase.
- Testified in court about seizures and evidence, contributing to the legal process and case outcomes.
- Participated in investigations resulting in the successful prosecution of drug suspects and pedophiles.
Police Officer, Patrol Division
Grafton Police Department
Grafton
08.1993 - 11.2001
- Protected life, property, and civil rights of citizens through law enforcement activities.
- Enforce State and Municipal laws, ordinances, and regulations.
- Investigate accidents and crimes. Arrest violators.
- Educated 5th grade students in D.A.R.E. program on strategies to avoid drug use, fostering community awareness and prevention.
- Wrote detailed reports from investigations, contributing to successful prosecution of offenders in court.
Vice/Narcotics, Criminal Investigations Unit
Cape Coral Police Department
Cape Coral
02.1993 - 07.1993
- Investigated narcotics, gambling, and prostitution cases, leading to successful arrests and prosecutions.
- Expedited surveillance and undercover operations, enhancing intelligence gathering for ongoing investigations.
- Gained firsthand experience collaborating with DEA, US Treasury, and Homeland Security on drug interdiction operations.
- Planned and executed tactical entries for warrant searches, resulting in the seizure of illegal substances and evidence.
- Acquired advanced training in organized crime and street-level narcotics, which facilitated arrests for significant amounts of marijuana and cocaine.
- Created detailed reports for successful prosecution in court.
- Participated in the Blue Lightning Task Force, working alongside US Customs on drug interdiction efforts.
Patrol, Patrol Division
Cape Coral Police Department
Cape Coral
05.1990 - 02.1993
- Executed law enforcement duties to protect life, property, and civil rights of citizens.
- Enforce State and Municipal laws, ordinances, and regulations.
- Investigated accidents and crimes, leading to the arrest of violators.
- Compiled detailed reports from investigations, facilitating successful prosecution of violators in court.
Education
M.S. - Criminal Justice Administration
Western New England University
Springfield, MA06-2001
Basic Law Enforcement Recruit Class -
S.W. Florida CJ Academy
FL09-1990
B.A. - Sociology
University of Massachusetts at Boston
Boston, MA12-1989
Skills
- Crisis management
- Fraud detection
- Risk assessment
- Regulatory compliance
- Policy enforcement
- Data analysis
- Problem resolution
- Effective written & verbal communication
- Teamwork and collaboration
- Problem-solving aptitude
- Staff development
Awards And Activities
- Union President WPOU-Local 176, 2018
- Massachusetts Police Association Life Saving Medal of Honor, 2005
- Union President MASSCOP Local 152 AFL-CIO, 1996-1998
- Captain UMASS /Boston Football Team, 1987-1988
Certification
- FBI-LEEDA Trilogy Leadership Institute – (May 2024)
- Certified Electronics Evidence Collections Specialist – (April 2008)
- A+ Computer Certification – (May 1999)
- Grant Writing for Law Enforcement Executives – (July 1997)
- D.A.R.E. Officer – (February 1995)
- Traffic Homicide Investigator – (December 1991)
Accomplishments
- Union President WPOU-Local 176 2018 - 2023
- Massachusetts Police Association Life Saving Medal of Honor 2005
- Union President MASSCOP Local 152 AFL-CIO 1996-1998
- Captain 1987-1988 UMASS /Boston Football Team
Timeline
Operational Lieutenant
MCPHS Police Department
02.2023 - Current
Community Service Officer/Cyber Crimes Investigator
Wayland Police Department
03.2007 - 05.2016
Metro-Lec at Norwood Police Department
The Metro-Lec Computer Crimes Unit
03.2003 - 01.2008
Police Officer, Patrol Division
Wayland Police Department
11.2001 - 02.2023
MIS Director
Wayland Police Department
11.2001 - 02.2023
Police Officer, Patrol Division
Grafton Police Department
08.1993 - 11.2001
Vice/Narcotics, Criminal Investigations Unit
Cape Coral Police Department
02.1993 - 07.1993
Patrol, Patrol Division
Cape Coral Police Department
05.1990 - 02.1993
M.S. - Criminal Justice Administration
Western New England University
Basic Law Enforcement Recruit Class -
S.W. Florida CJ Academy
B.A. - Sociology
University of Massachusetts at Boston