Mark Pajak
Cheektowaga,NY
Summary
I'm a high-motor manager with strong problem-solving abilities, willingness to continue to learn, and excellent communication skills. Anything I have achieved this far, I do not see as a peak in my career. I'll continue to strive with my leadership and own personal drive.
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Tullys Good Times
04.2023 - Current
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- In control of recruiting, hiring, and onboarding process for new employees.
- Creating of my own personal excel files to track and monitor specific sales/holiday promotions, employee training, and various other training information.
- Officially worked or trained at a majority of our locations.
- In control of scheduling and optimizing labor costs along side of the General Manager.
Manager
Tullys Good Times
10.2018 - 04.2023
- Continued to help open, train and/or work at multiple locations.
- Managed and motivated employees to be productive and engaged in work.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Came up with ideas to help make day-to-day operation smoother with guidance with my General Manager.
Trainer/Assistant Kitchen Manager
Tullys Good Times
08.2011 - 10.2018
- Starting as a dishwasher moved up every department to assistant manager.
- Helped open a new location across state for extended amount of time.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Self-motivated, with a strong sense of personal responsibility.
Education
Advanced Regents -
John F. Kennedy High School
Cheektowaga, NY06.2010
Skills
- Team leadership
- Operations management
- Budgeting
- Staff development
- Employee motivation / retention
- Decision-making
- Data analysis
Timeline
Assistant General Manager
Tullys Good Times
04.2023 - Current
Manager
Tullys Good Times
10.2018 - 04.2023
Trainer/Assistant Kitchen Manager
Tullys Good Times
08.2011 - 10.2018
Advanced Regents -
John F. Kennedy High School
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