Professional Summary
Overview
Work History
Education
Skills
Timeline

Mark Palamone

Georgia Pacific
Rochester
17
years of professional experience

Results-driven Sales Manager with a proven track record in relationship building, team training, and operational efficiency. Developed successful strategies that increased customer loyalty and sales revenue, driving growth and performance.

Work History

Sales Manager

2 Years
Georgia Pacific | 08.2024 - 08.2026
  • Developed training programs to enhance team performance and product knowledge.
  • Analyzed market trends to identify new business opportunities and drive growth strategies.
  • Fostered relationships with key clients, resulting in increased customer loyalty and retention rates.
  • Streamlined sales processes, improving operational efficiency and reducing response times to client inquiries.
  • Conducted regular performance reviews, providing mentorship and guidance to junior sales staff.
  • Implemented CRM systems to track sales activities, improve data accuracy, and enhance reporting capabilities.
  • Collaborated cross-functionally with marketing and product development teams to align sales strategies with business objectives.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Account Representative

7 Years 11 Months
Georgia Pacific | 09.2016 - 08.2024
  • Managed client accounts, ensuring timely communication and resolution of inquiries.
  • Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
  • Coordinated product deliveries, optimizing logistics and inventory management processes.
  • Collaborated with sales teams to identify opportunities for account growth and retention.

Senior Sales Representative

7 Years 1 Month
CSW INC | 08.2009 - 09.2016
  • Developed strategic sales plans to enhance client engagement and increase revenue opportunities.
  • Led cross-functional teams to drive product launches and promotional campaigns effectively.
  • Mentored junior sales representatives, fostering skill development and improving team performance.
  • Analyzed market trends to identify new business opportunities and refine sales strategies.

Education

Bachelor of Arts - Business/Corporate Communications

Saint Vincent College | Latrobe, PA | 05-1994

Skills

Relationship building
Sales team training
Staff management
Goals and performance

Timeline

Sales Manager

Georgia Pacific
08.2024 - 08.2026Read More

Account Representative

Georgia Pacific
09.2016 - 08.2024Read More

Senior Sales Representative

CSW INC
08.2009 - 09.2016Read More

Saint Vincent College

Bachelor of Arts from Business/Corporate Communications
Read More
Mark Palamone