Mark Palatino

Cable Technician

Spectrum

Chicopee, MA

09.2010 - Current

Measured signal strength at utility poles.
Set up service for customers by installing, connecting, testing or adjusting equipment.
Used tools, equipment and vehicles to avoid injuries and mishaps.
Trained customers on equipment use, setup procedures and troubleshooting strategies.
Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
Troubleshot and diagnosed systems using speed, ping and related tests.
Scanned customers' cable systems electronically to pinpoint potential problems.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Selected correct tools or methodologies to perform specific cabling tasks.
Cared for and maintained company assets to avoid breakage, misuse or theft.
Installed cabling from transport and wiring closets to customer access outlet.
Prepared for daily work assignments by requisitioning equipment and supplies from warehouse and stocking vehicle.
Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
Tested connections to verify power supplies and communication link functionality.
Assembled and installed communication equipment.
Climbed poles and ladders to install, maintain or inspect equipment.
Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
Replaced defective parts or components within a cable system when necessary.
Utilized knowledge of local building codes when performing work in order to meet safety regulations.
Ensured compliance with local, state, and federal regulations and safety standards.
Provided customer education on system use and problem prevention techniques.