Mark Penkala
AZ,AZ
Summary
Dynamic Assistant Manager at Foot Solutions Peoria with a proven track record in enhancing customer service and team leadership. Successfully improved cash handling accuracy, reducing discrepancies significantly. Cultivated a positive work environment, fostering strong relationships with staff to drive performance and service excellence.
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Manager
Foot Solutions Peoria
05.2001 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
No Degree -
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
Certification
Certified Pedorthist
Timeline
Assistant Manager
Foot Solutions Peoria
05.2001 - Current
No Degree -
Southern Illinois University, Carbondale
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