Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mark Perkins

Las Vegas

Summary

Dynamic professional with extensive experience at Federal Express, excelling in customer service and delivery management. Proven track record in route planning and time-sensitive deliveries, ensuring timely arrivals. Strong problem-solving abilities and attention to detail, complemented by excellent driving skills and a clean driving record. Committed to enhancing operational efficiency and client satisfaction.

Overview

26
26
years of professional experience

Work History

Courier

Federal Express
04.2010 - Current
  • Delivered packages efficiently using route optimization tools to ensure timely arrivals.
  • Trained new couriers on company policies, safety procedures, and efficient delivery practices.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods with no traffic violations.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.

Ramp Agent

Federal Express
10.2002 - 04.2010
  • Coordinated aircraft ground handling operations to ensure timely departures and arrivals.
  • Performed the weight and balance on all outgoing Fedex aircraft.
  • Communicated with flight crews, GOCC, maintenance, and ground crews daily to maintain a safe operation.
  • Led crews and assigned specific duties to help the operation move forward safely and timely.
  • Coordinated the movement of freight on trucks to local and to national locations.

Handler

Federal Express
10.2000 - 10.2002
  • Operated ground support equipment offloading and loading Fedex aircraft.
  • Loaded freight into containers to be transported onto aircraft and trucks.
  • Marshalled moving aircraft into and out of aircraft gates.
  • Operated forklifts safely moving palletized freight on the warehouse floor.
  • Performed safety checks around the warehouse to ensure the safety of all employees.

Teacher

Clark County School District, CCSD
08.1999 - 07.2000
  • Developed engaging lesson plans to foster student learning and comprehension.
  • Implemented teaching strategies to enhance classroom participation and motivation.
  • Evaluated student performance through assessments, offering constructive feedback for improvement.
  • Worked closely with parents to ensure progress and positive behavior.
  • Worked closely with other teachers sharing ideas to reinforce a positive classroom experience.

Education

Bachelor of Science - Education K-8

Montana State University-Bozeman
Bozeman, MT
05-1999

Skills

  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management
  • Excellent driving skills
  • Clean driving record
  • Decision-making
  • Route planning
  • Relationship building and rapport
  • Time sensitive deliveries
  • Delivery management

Accomplishments

  • Yearly safe driving award
  • Ongoing managerial training
  • Workgroup leadership duties


Timeline

Courier

Federal Express
04.2010 - Current

Ramp Agent

Federal Express
10.2002 - 04.2010

Handler

Federal Express
10.2000 - 10.2002

Teacher

Clark County School District, CCSD
08.1999 - 07.2000

Bachelor of Science - Education K-8

Montana State University-Bozeman

Similar Profiles

CREATE PROFILE