Summary
Overview
Work History
Education
Skills
Affiliations
Additional Skills
Timeline
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Mark Raihala

Oregon City,Oregon

Summary

Goal-focused Business Development Manager with 28-years experience. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues.

Overview

17
17
years of professional experience

Work History

Business Development Manager

Christensen Inc.
Portland, OR
04.2013 - Current
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Organized meetings between senior management and prospective customers.
  • Collaborated with internal teams for successful execution of projects.
  • Liaised with channel partners to build business.
  • Established relationships with key clients, while maintaining existing customer base.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Analyzed business and sales targets using critical problem-solving skills.

Sales Manager

Christensen Inc.
Portland, OR
01.2019 - 11.2022
  • Identified and developed new markets for products or services.
  • Developed and implemented sales strategies to increase market share.
  • Created and presented monthly reports to management on sales performance.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Team Leader / On and Off Premise Sales Associate

Morgan Distribution
Oregon City, OR
01.2007 - 04.2013
  • Provided guidance, coaching, and feedback to team members.
  • Ensured compliance with company policies and regulations.
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.

Education

Machinery Lubrication Technician

International Council For Machinery Lubrication
Portland, OR
08-2020

Level-1 Machine Lubricant Analysis (MLA)

International Council For Machinery Lubrication
Portland, OR
07-2020

Some College (No Degree) - EMT-1

Mt. Hood Community College
Gresham, OR
02-1994

High School Diploma -

Centennial High School
Gresham, OR
06-1992

Skills

  • Customer Service
  • Strategic Partnerships
  • Business Development
  • Project Management
  • Decision-Making
  • Performance Evaluations
  • Pipeline Development
  • Relationship Building and Rapport
  • Verbal and Written Communication
  • Research
  • Mentoring and Coaching
  • Team Leadership
  • Proposal Writing
  • Territory and Account Management
  • Performance Goals
  • Negotiations
  • Issue Resolution
  • Client Relationship Building
  • Team Collaboration
  • Sales Presentations
  • Strategic Planning
  • KPI Tracking
  • Excellent Communication Skills
  • Resolution-Oriented

Affiliations

Enjoy the outdoors, family camping, hunting, wake boarding and snow skiing. Volunteering, serving community, bible study group leader. Assistant coach for all my kids sports.

Additional Skills

Microsoft Office, Outlook Scheduling, Efficient Using  Excell, Salesforce, Tableau, Zoom, Teams

Timeline

Sales Manager

Christensen Inc.
01.2019 - 11.2022

Business Development Manager

Christensen Inc.
04.2013 - Current

Team Leader / On and Off Premise Sales Associate

Morgan Distribution
01.2007 - 04.2013

Machinery Lubrication Technician

International Council For Machinery Lubrication

Level-1 Machine Lubricant Analysis (MLA)

International Council For Machinery Lubrication

Some College (No Degree) - EMT-1

Mt. Hood Community College

High School Diploma -

Centennial High School

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Mark Raihala