Mark Reddick

Eastpointe,MI

Summary

Customer-oriented General Manager with over 20 years of experience focused on increasing revenues and expanding profit margins. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Strong leader and strategic planner with comprehensive managerial acumen.

Overview

years of professional experience

Work History

General Manager/Collections / Acceptance Now

Rent A Center

5501 Headquarters Dr, Plano, TX

02.2018 - Current

Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans by 6%.

Credit Manager

Aarons

8 Mile Rd / Clinton Township

09.2017 - 02.2018

Work cross-functionally with sales, management and other departments to maintain effective operations.
Reduced past due balances and bad debt by coordinating collection efforts with customer service.
Attended ongoing professional training to facilitate accurate and productive credit management.

Relation Banker II

Huntington Bank

Fraser, MI

11.2015 - 09.2017

Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Opened, closed and updated accounts for customers.
Supervised branch operations and made continuous improvements in each area.
Provided advice on different bank products and financial options.

Education

Telecommunications Management

United States Army Veteran

Fort Polk, LA

Skills

Records Organization and Management
Originality and Creativity

Administrative Management
Performance Monitoring and Evaluation

Timeline