Mark Reddick
Eastpointe,MI
Summary
Customer-oriented General Manager with over 20 years of experience focused on increasing revenues and expanding profit margins. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Strong leader and strategic planner with comprehensive managerial acumen.
Overview
10
10
years of professional experience
Work History
General Manager/Collections / Acceptance Now
Rent A Center
02.2018 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans by 6%.
Credit Manager
Aarons
09.2017 - 02.2018
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service.
- Attended ongoing professional training to facilitate accurate and productive credit management.
Relation Banker II
Huntington Bank
11.2015 - 09.2017
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Opened, closed and updated accounts for customers.
- Supervised branch operations and made continuous improvements in each area.
- Provided advice on different bank products and financial options.
Education
Telecommunications Management
United States Army Veteran
Fort Polk, LASkills
- Records Organization and Management
- Originality and Creativity
- Administrative Management
- Performance Monitoring and Evaluation
Timeline
General Manager/Collections / Acceptance Now
Rent A Center
02.2018 - Current
Credit Manager
Aarons
09.2017 - 02.2018
Relation Banker II
Huntington Bank
11.2015 - 09.2017
Telecommunications Management
United States Army Veteran