Mark Roberts
Lansing,MI
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
US 27 Motorsports
08.2021 - 08.2024
- Desk deals using Light speed as or CRM and decking tool
- Making sure we could make as much profit as possible, valued trades, sold inventory and back up finance dept
- Using dealer track and Vin solutions
Sales Associate/Sales Manager
Full Throttle Motor Sports
10.2019 - 08.2021
- VARIETY of sales, sales management, meetings, multiple lines at dealership
- Desking deals, inventory management
- Crm and Reynolds and Reynolds decking tools
Internet Sales Manager/ Sales Manager
Bommarito Volkswagen Hazelwood
04.2016 - 10.2019
- Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated
- Assessed processes used to send products to customers and discovered a more efficient method that was positively received by all involved parties
- Reached out to dormant accounts to re-engage customers and increase revenue
- Remedied customer challenges by providing relevant [automobiles] products and services
- Maintained a strong understanding of competitors, their offerings and their presence in assigned territory
- Participated in various incentive programs and contests designed to support achievement of production goals
- Reached out to accounts on a frequent basis to check on satisfaction and increase revenue
- Consistently met and exceeded department expectations for productivity and encouraged team members to meet and exceed objectives by setting goals.
Education
Business Management -
Alpena Community College
Alpena, MIHigh School Diploma - General
Alpena High School
Alpena, MI01.1989
Skills
- SALES (10 years)
- FORECASTING (Less than 1 year)
- MENTORING (Less than 1 year)
- SALES FORECASTING (Less than 1 year)
- TRAINING (Less than 1 year)
- CRM
- Cold Calling
- Salesforce
- Sales Management
- Business Development
- Relationship Management
- Communication skills
- Organizational skills
- Time management
- Sales management
- CRM software
- Sales
- Customer service
- Outside sales
- Leadership
- Management
- Pricing
- Supervising experience
- Cash register
- Retail management
Certification
- Driver's License
- Motorcycle License
Additional Information
Employee mentoring Compliance requirements Staff development/training Excellent negotiating tactics Issue resolution Sales forecasting Needs analysis Persuasive communication expertise
Personal Information
- Title: Sales and Finance manager
- Work Permit: Authorized to work in the US for any employer
Timeline
Sales Manager
US 27 Motorsports
08.2021 - 08.2024
Sales Associate/Sales Manager
Full Throttle Motor Sports
10.2019 - 08.2021
Internet Sales Manager/ Sales Manager
Bommarito Volkswagen Hazelwood
04.2016 - 10.2019
Business Management -
Alpena Community College
High School Diploma - General
Alpena High School
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