Mark Rodriguez
Longmont,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Life Insurance Agent
Primerica
Longmont, CO
2024.09 - Current
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Educated clients on various types of life insurance policies available in the market.
- Participated in team meetings to discuss strategies for increasing sales performance.
Retail Worker
Walmart
Longmont, CO
2021.08 - Current
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Supported other departments within the store when needed during busy periods or shortages in staff.
Fast Food Crew Trainer
Mcdonalds, PDI FOODS
Longmont, CO
2020.10 - 2021.08
- Planned and implemented training sessions for new fast food crew members.
- Developed and maintained an effective onboarding program to ensure all new employees were trained properly.
- Demonstrated how to use kitchen equipment, prepare menu items and deliver excellent customer service.
- Assisted in resolving customer complaints quickly and efficiently.
- Assisted with scheduling shifts for team members based on operational needs.
Education
Certificate - Cyber Security
University of Colorado At Boulder
Boulder, CO2023-12
Some College (No Degree) - Finance
Front Range Community College
Westminster, COSkills
- Building Relationships
- Team training and development
- Client Service
- Bilingual (Spanish, English)
- Tech savvy
Timeline
Life Insurance Agent
Primerica
2024.09 - Current
Retail Worker
Walmart
2021.08 - Current
Fast Food Crew Trainer
Mcdonalds, PDI FOODS
2020.10 - 2021.08
Certificate - Cyber Security
University of Colorado At Boulder
Some College (No Degree) - Finance
Front Range Community College