MARK SAWYER
Buford,GA
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with accounts to increase overall productivity. Providing outstanding service to all customers on a weekly basis.
Overview
30
30
years of professional experience
Work History
Owner/Operator
LAWN SERVICES & MORE, INC.
01.1995 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Education
Bachelor of Arts - Communications
Georgia State University
Atlanta, GA05.1998
Associate of Science - Science Education
Georgia Perimeter College
Decatur, GA05.1995
Skills
Operating lawn care company for over 30 years with outstanding results and reputation with clients
Maintain 75-100 accounts on a weekly basis ensuring all clients are satisfied
In charge of all equipment maintenance and upkeep each week
Quickbooks accounting proficient
Weekly payroll
Scheduling and estimating quotes on new properties
Excellent communication skills
Accomplishments
BEST OF GWINNETT 6 YEARS IN A ROW FOR LAWNCARE SERVICES
Timeline
Owner/Operator
LAWN SERVICES & MORE, INC.
01.1995 - Current
Bachelor of Arts - Communications
Georgia State University
Associate of Science - Science Education
Georgia Perimeter College