Mark Serkanic

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Followed alcohol awareness procedures for preventing excessive guest intoxication
• Served high customer volumes during special events, nights, and weekends.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Bussed and reset tables to keep dining room and work areas clean.

• Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction
• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
• Engaged customers in conversation while preparing drinks at the bar to create a welcoming atmosphere.
• Bussed and reset tables to keep dining room and work areas clean.
• Served food and beverages promptly with focused attention to customer needs.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Bar-tending as service professional who prepares and serves alcoholic and non-alcoholic beverages
• Stay guest focused and provide an excellent guest experience.
• Served food and beverages promptly with focused attention to customer needs.
• Bussed and reset tables to keep dining room and work areas clean.

• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Transferred materials between storage and production zones.
• Worked fast to complete tasks and meet daily deadlines.
• Cleaned and straightened work areas to maximize productivity and safety.

This was a temporary contract job for the season. I fulfilled my commitment and am still in good standing with them.

• Maintain and grow existing accounts, while providing knowledge and efficient customer
• Generate leads and opportunities
• Stay up to date on new or existing products, laws, or standards.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.

• Satellite tech responsible for the management and timely completion of tasks, safely and effectively
• Manage small rental space for truck and materials
• Operate, maintain, and stock bucket truck to repair lighting and electrical signs
• (low voltage/ high voltage)
• Discussed and recommended service options with customers and explained costs involved.
• Maintained company field response vehicle stocked with repair and replacement parts valued over $150,000

• Responsible for performing journeyman level rigging services
• Operate forklifts, mobile cranes, overhead cranes, scissor lifts, boom lifts etc, as well as various other tools of the trade
• Perform routine equipment inspections, load evaluations, lift plans, safety inspections, perform all assignments in accordance with LLNL and ES&H practices and procedures.
• Determined correct rigging requirements for equipment based on job specifications and environmental conditions.

• Journeyman level, Local 3, CCO certified, crane operator to perform daily operations with a mobile tonnage crane, safely and effectively
• Maintain and inspect equipment and rigging
• Perform second to engineer (oiler)
• Haul equipment, counterweights, rigging etc.
• Performed daily safety checks to achieve safe operating condition of equipment.
• Operated mobile crane and moved materials to various locations to meet job schedule demands.
• Leveraged expertise in load-lifting attachments and rigging techniques to manage diverse loads.

• Read blueprints, electrical work (low voltage/ high voltage/ 120/240) working at heights, ground work (digging/ hole drilling), concrete work, welding, hand tools, drive trucks, haul loads, patch and paint buildings, work with ladders, roof work.