Mark Shepherd
Houston
Summary
Knowledgeable substitute teacher committed to sharing knowledge and adapting lessons to allow children to succeed. Well-educated in identifying instructional methods and materials, and creating a classroom environment conducive to learning. Holds a background in pivotal leadership retail roles and provided support to various companies launching new stores in Houston, TX.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Scoot Education
Houston
12.2024 - Current
- Provided support as a long-term 5th-grade Social Studies substitute.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Managed classroom environments to ensure a safe and productive learning experience.
Supervisor
UNIQLO
Houston
07.2024 - 02.2025
- Directed and supervised team of 40 employees in daily operations
- Conducted daily meetings with team members to discuss upcoming tasks and project deadlines
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports
LEAD SAMSUNG EXPERIENCE CONSULTANT
2020 Companies
Houston
05.2022 - 06.2024
- Resolved hardware and software issues for customers, and taught them how to use new devices and programs.
- Created and executed a comprehensive sales strategy that increased revenue by 30% within the first year.
- Leading a team of Samsung Experience Consultants to deliver exceptional customer service and sales.
ASSISTANT MANAGER IN TRAINING
The Escape Game
Houston
03.2021 - 06.2022
- Supervised team of sales associates and ensured store operations ran smoothly
- Managed and oversaw the operations for all children’s parties and events
- Conducted interviews and coordinated hiring decisions with hiring managers
Education
ASSOCIATE OF ARTS AA - EDUCATION
Houston Community College
06-2025
Skills
- Staff education and training
- Interpersonal communication
- Adaptability
- Conflict resolution
- Training
- Classroom management
- Time management
Timeline
Substitute Teacher
Scoot Education
12.2024 - Current
Supervisor
UNIQLO
07.2024 - 02.2025
LEAD SAMSUNG EXPERIENCE CONSULTANT
2020 Companies
05.2022 - 06.2024
ASSISTANT MANAGER IN TRAINING
The Escape Game
03.2021 - 06.2022
ASSOCIATE OF ARTS AA - EDUCATION
Houston Community College
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