Mark Sibert
Greenville,SC
Summary
Dynamic restaurant manager with a strong focus on customer satisfaction and team development. Proven ability to enhance operational efficiency through effective leadership and streamlined training processes, fostering a positive atmosphere and driving employee engagement.
Overview
10
10
years of professional experience
Work History
Cashier
Speedway Gas Station
Greenville, South Carolina
06.2026 - Current
- Managed cash register operations and balanced daily cash drawers.
- Processed customer transactions efficiently at the gas station.
- Assisted customers with fuel selection and merchandise inquiries.
Dishwasher
Grand Bohemian Gallery
Greenville, South Carolina
06.2026 - Current
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and rinsed dishes, glassware, and utensils for efficient washing.
- Maintained organized workstations to ensure smooth workflow during peak hours.
- Monitored dishwashing supplies and reported shortages to management promptly.
- Assisted kitchen staff by providing clean dishes and utensils as needed.
Housekeeping Aide
Allegiant
Greer, South Carolina
02.2026 - 06.2026
- Maintained cleanliness in guest rooms and public areas daily.
- Followed safety and sanitation protocols consistently throughout all tasks.
- Collaborated with team members to streamline cleaning processes effectively.
- Restocked housekeeping supplies to maintain adequate inventory levels.
- Assisted with laundry services, ensuring timely service for guests.
Crew Trainer
Wendys Fast Food
01.2024 - 02.2026
- Trained employees in customer service, food safety, and performance standards to enhance overall team capability.
- Demonstrated high-quality, efficient service to inspire team members and reinforce service standards.
- Instructed new team members on operational procedures to ensure consistency and compliance.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Restaurant Manager
Wendys Fast Food
08.2016 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Interviewed, selected, trained, and supervised staff to build a skilled and effective team.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Greeted customers, encouraged feedback, and implemented changes to enhance dining experience.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices to ensure accurate financial reporting.
Manager
Chipotle Restaurant
12.2023 - 03.2024
- Maximized performance by monitoring daily activities and mentoring team members.
- Motivated employees to enhance productivity and engagement in work.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts by actively listening to concerns and facilitating constructive dialogue.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Completed multiple tasks within established timeframes to support team objectives.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored expenses closely to ensure budget adherence. to keep business operating within budget and increase profits.
Education
High School Diploma -
Berea High School
201 Burdine Drive06-2007
Skills
- Cash handling
- Transaction processing
- Point of sale
- Customer service
- Customer engagement
- Staff onboarding
- Inventory management
Timeline
Cashier
Speedway Gas Station
06.2026 - Current
Dishwasher
Grand Bohemian Gallery
06.2026 - Current
Housekeeping Aide
Allegiant
02.2026 - 06.2026
Crew Trainer
Wendys Fast Food
01.2024 - 02.2026
Manager
Chipotle Restaurant
12.2023 - 03.2024
Restaurant Manager
Wendys Fast Food
08.2016 - 07.2024
High School Diploma -
Berea High School