Mark Sims
Douglasville,Georgia
Summary
Highly motivated and driven individual constantly seeking opportunities for personal and professional growth. A self-starter always on the lookout for safe and efficient ways to achieve goals. Thrives in fast-paced environments, excelling at prioritizing and completing multiple tasks with utmost quality of service. Eager to find a company that values ambition and provides advancement opportunities. Open to feedback and constructive criticism, handles advice with grace and uses it as a tool for improvement. Approaches every task and goal with determination, ensuring the best possible outcomes. Committed to excellence, consistently striving to be the best in everything.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatch Manager
Phoenix Crane Service
08.2023 - 12.2024
- Managed dispatcher coordinators, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate equipment for the job scope.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
Dispatcher / Sales
Warner Trucking Inc
02.2021 - 11.2022
- Handled conflict resolutions and mediation between drivers and dispatcher
- Monitored routes and locations to verify timely services and accurate information
- Relayed work orders, messages, or information to or from drivers by telephone
- Regularly stayed in contact with existing customers to ensure their needs were always covered
- Searched load board to maximize efficiency for driver and company
Transportation Logistics Manager
First Class Produce
01.2018 - 02.2021
- Worked with sales team daily to make sure all customers orders were loaded and delivered in a timely manner
- Routed drivers so they were always delivering loads as quickly and safely as possible
- Quality control was a huge part of this role so we were always delivering top of the line undamaged products
- Relayed any maintenance issues to the repair facility to allow the fleet to stay in great condition
- Bought and sold trucks as needed to keep fleet updated and reliable
Director Of Maintenance
Amtran EMS
03.2016 - 01.2018
- Implemented and monitored programs to control expenses
- Coordinated resources and employees to prioritize and promptly complete maintenance repair requests
- Evaluated and recommended replacement of major items and reported on long-term maintenance needs and initiatives
Education
High School Diploma -
05.2006
Skills
- Schedule Coordination
- Training New Hires
- Delivery Procedures
- Dispatching Field Personnel
- Verifying Coverage
- Adjusting Routes
- Delegating Work
- Customer Service
- Time effectiveness
Certification
Commercial driver license
Timeline
Dispatch Manager - Phoenix Crane Service
08.2023 - 12.2024
Dispatcher / Sales - Warner Trucking Inc
02.2021 - 11.2022
Transportation Logistics Manager - First Class Produce
01.2018 - 02.2021
Director Of Maintenance - Amtran EMS
03.2016 - 01.2018
Lithia Springs High School - High School Diploma,
Commercial driver license
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