Mark Smith
Biggby
Freeland,WA
1
Certification
4
years of professional experience
I am focused on driving team success and optimizing processes. am experienced in conflict resolution, safety compliance, and enhancing customer/patient satisfaction. Ready to contribute to operational excellence and a positive work environment.
Work History
Shift Leader
3 Months- Coordinated shifts and assigned tasks to maximize team efficiency during peak hours.
- Trained and mentored new team members on service standards and operational procedures.
- Resolved customer complaints swiftly, enhancing overall customer experience and loyalty.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Food Service Worker
1 Year 8 Months- Prepared and served food items while adhering to safety and sanitation standards.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Implemented process improvements that enhanced workflow efficiency within the kitchen.
- Monitored food quality and presentation to maintain high standards of service excellence.
Warehouse Worker
3 Months- Organized inventory storage to maximize space and improve accessibility.
- Collaborated with team members to streamline order fulfillment processes.
- Conducted regular quality checks on incoming and outgoing shipments.
- Ensured compliance with safety standards to create a secure working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
Barista/Cashier
1 Year 10 Months- Operated cash register efficiently, handling transactions with accuracy and speed.
- Prepared high-quality coffee beverages following standardized recipes and customer preferences.
- Assisted customers with product selections, enhancing overall service experience.
- Provided assistance to customers in selecting products with product selections, enhancing overall service experience.
Education
Associate of Applied Science - Paramedicine
- Dean's List Spring 2026
Skills
Optimistic outlook
Team leadership
Problem-solving
Creative solutions
Inventory management
Operational efficiency
Goal tracking
Task prioritization
Positive attitude
Certification
- Fire I & II and Hazmat Operations
- Licensed EMT in MI
- CPR certification
Timeline
Shift Leader
Biggby
05.2026 - 08.2026Read More
Warehouse Worker
Cinderella Inc.
05.2025 - 08.2025Read More
Food Service Worker
Sodexo Food Service
09.2024 - 05.2026Read More
Barista/Cashier
Biggby Coffee
10.2022 - 08.2024Read More
Lake Superior State University
Associate of Applied Science from Paramedicine
Read More