Mark Smith
Professional Driver
Smyrna,DE
Summary
Safety-focused professional with Class A CDL and clean MVR, recognized for improving passenger satisfaction at Easton Coach. Expertise in load securing and vehicle inspections, coupled with strong decision-making skills. Committed to accident prevention and regulatory compliance, ensuring efficient transportation operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Over the Road Truck Driver
Welby Trucking
05.2025 - 12.2025
- Delivered freight across long distances while ensuring adherence to safety regulations.
- Conducted pre-trip and post-trip inspections of vehicles to maintain operational integrity.
- Managed route planning and navigation to optimize delivery schedules and minimize delays.
- Maintained accurate logbooks for hours of service, mileage, and fuel consumption.
Motor Coach Operator
Easton Coach
08.2004 - 04.2025
- Operated motor coaches safely and efficiently across designated routes.
- Ensured compliance with transportation regulations and safety protocols.
- Conducted pre-trip inspections to maintain vehicle readiness and safety standards.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Enhanced passenger satisfaction by providing safe and timely transportation services.
- Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
- Kept current with industry trends and best practices, participating in ongoing professional development opportunities such as workshops, conferences, and training sessions.
- Managed challenging situations calmly and professionally, maintaining positive relationships with passengers and coworkers alike.
- Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
- Promoted teamwork among fellow operators, sharing best practices for safe driving techniques and efficient routes.
- Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Transit Bus Operator
CATA
10.2022 - 03.2023
- Ensured safe, efficient bus operations across designated transit routes.
- Enhanced customer satisfaction by providing timely service and addressing inquiries.
- Conducted thorough pre-trip inspections to uphold safety standards and compliance.
- Reported vehicle maintenance needs promptly, minimizing downtime and enhancing performance.
- Assisted special needs passengers, ensuring accessible and comfortable transit experiences.
Education
No Degree - Pastoral Counseling
VFCC
Phoenixville, PA05-1999
Skills
- Self-motivation and discipline
- Organizational growth
- Accident prevention strategies
- Load securing proficiency
- Vehicle inspection
- Logbook maintenance
- Regulatory compliance awareness
- GPS navigation mastery
- Fuel efficiency
- Health and safety consciousness
- Basic mechanical repair
- Safe driving techniques
- Strong work ethic
- Class A commercial Driver's license
- Long-haul driving
- Decision-making
- Clean MVR
- Defensive driver training
Accomplishments
Apply the Smith System in everyday driving
Certification
Previously trained in Smith System and LLLC utilize in every situation even while driving personal vehicle
Languages
English
Native or Bilingual
Timeline
Over the Road Truck Driver
Welby Trucking
05.2025 - 12.2025
Transit Bus Operator
CATA
10.2022 - 03.2023
Motor Coach Operator
Easton Coach
08.2004 - 04.2025
No Degree - Pastoral Counseling
VFCC