Mark Star
Denver,CO
Summary
Experienced Entrepreneur/Bartender/Server with 15+ years fine dining experience. Successful track record of building repeat clientèle.
Overview
15
15
years of professional experience
Work History
Independent contractor/Entertainer
Tennyson's Tap
4335 West 38th Avenue Denver, Co.
04.2014 - Current
- Analyzed karaoke trends and compiled market research data to inform planning and strategy.
- Directed targeted marketing efforts that introduced new event night and promoted product visibility.
- Continue to grow sales through personal guest relations recognition
Independent Contractor/Entertainer
Sunnyside Burger Bar
3759 Lipan Street Denver, Co.
04.2015 - 08.2015
- Optimized the Sunnyside/Mark Star Karaoke FB pages to boost traffic to the sites.
- Researched public perception of the Sunnyside/Mark Star Karaoke marriage and used information gathered to guide strategy development.
- Solicited and developed new business by marketing and networking.
CEO/Owner Operator
Mark Star Karaoke
3923 West 35th Avenue Denver, Co.
01.2009 - Current
- Developed and pitched a plan for innovative and lively karaoke events, securing different dollar amounts per event/party based on industry standardized pricing ie. $50-$75 per hour for gear rental, mics, P.A. etc.
- Managed a $40,000-$45,000 annual operating budget.
- Increased volume of business by 50-100% by introducing a whole new style and concept of karaoke entertainment
- Managed business finances, including paying employees and securing payments for services rendered.
- Prospected to obtain new accounts while maintaining relationships with existing accounts.
- Continued to grow business with clientele by exercising great customer service and offering a quality show
- Weddings, company events, parties, special events
Independent Contractor/Entertainer/Customer Service
3 Kings Tavern
60 South Broadway Denver, Co.
01.2010 - 11.2014
- Developed and implemented a new, adult themed comedic karaoke show
- Live interaction with audience to build and maintain weekly clientele
- Executed exemplary customer service/guest relations that I learned from years in the restaurant industry
Education
Bachelor of Arts - English
Metropolitan State University
Denver, COSkills
- Hiring, training and supervision
- Strong work ethic
- Natural leader
- Customer service relations
- Conflict resolution techniques
- Super positive energy that helps build and maintain morale
Timeline
Independent Contractor/Entertainer
Sunnyside Burger Bar
04.2015 - 08.2015
Independent contractor/Entertainer
Tennyson's Tap
04.2014 - Current
Independent Contractor/Entertainer/Customer Service
3 Kings Tavern
01.2010 - 11.2014
CEO/Owner Operator
Mark Star Karaoke
01.2009 - Current
Bachelor of Arts - English
Metropolitan State University