Mark Tarabori
JOHNNY B'S ENTERTAINMENT
Gilbert,AZ
27
years of professional experience
Results-driven Operations and Business Management professional with over 25 years of experience in workforce management, customer service, compliance, and business administration. Managed a workforce of over 300 employees while operating a successful small business. Focused on enhancing operational efficiency and achieving strategic goals through collaboration and effective leadership.
Work History
Operations Coordinator
1 Year 5 Months- Monitored community properties to ensure adherence to guidelines, policies, and standards, enhancing community integrity.
- Provide customer service and communicate with homeowners regarding compliance and community policies.
- Provided customer service and communicated with homeowners to clarify compliance and community policies, fostering positive relationships.
- Coordinated follow-up on compliance issues and corrective actions, ensuring timely resolution and continuous improvement.
- Maintain accurate records and documentation.
- Manage multiple priorities while meeting deadlines and organizational requirements.
Owner
27 Years 1 Month- Manage all aspects of day-to-day operations for an entertainment and event services business.
- Make day-to-day business decisions involving finances, operations, scheduling, and customer relationships.
- Developed and managed advertising and marketing initiatives to enhance brand visibility and client engagement.
- Coordinate events, clients, vendors, and business partners.
- Coordinated events with clients, vendors, and business partners to ensure seamless execution and client satisfaction.
- Develop and manage advertising and marketing initiatives.
- Maintained long-term client relationships, contributing to business retention and overall success.
Workforce Management
4 Years- Oversaw workforce operations for 300+ employees, ensuring optimal staffing and resource allocation.
- Managed workforce operations for 300+ employees.
- Developed employee schedules based on operational requirements and employee availability.
- Monitored real-time operations and adjusted staffing during volume changes and unexpected situations.
- Managed time, attendance, overtime, paid time off, and employee absences.
- Monitored compliance with company policies and workforce procedures.
- Analyzed productivity, staffing trends, and service-level performance to support management decisions.
- Compiled performance reports and collaborated with employees and management to address operational challenges.
Community Advisor
4 Years 9 Months- Delivered customer service and support to enhance member and partner satisfaction.
- Provided customer service and support to Chamber members and business partners.
- Assisted with government and community relations.
- Facilitated government and community relations to strengthen organizational partnerships.
- Coordinated and facilitated board meetings, including preparation and follow-up.
- Streamlined daily operations of a nonprofit to ensure effective service delivery.
- Supported the daily operations of a nonprofit organization.
Education
- Communications
- General Studies
Skills
Operations Management
Workforce Management
Compliance
Billing & Accounts Receivable
Scheduling
Accounts receivable
Business Development
Sales
Employee Relations
Stakeholder Engagement
Business Administration
Operational Strategy
Problem Solving
Community Relations
Interests
Podcasting
Creative Writing
Music & Drums
Softball
Sports
Timeline
Operations Coordinator
COHERE
04.2025 - CurrentRead More
Workforce Management
PROSPER
04.2021 - 04.2025Read More
Community Advisor
TEMPE CHAMBER OF COMMERCE
04.2016 - 01.2021Read More
Owner
JOHNNY B'S ENTERTAINMENT
08.1999 - CurrentRead More
Peoria High School
from General Studies
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Glendale Community College
from Communications
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