Mark Templeton
Federal Way
Summary
Dynamic Account Executive with a proven track record in client relationship building and sales quota achievement. Expertise in customer relationship management and contract negotiation, driving revenue growth and enhancing client satisfaction.
Overview
18
18
years of professional experience
Work History
Account Executive
Psf Mechanical
Seattle, WA
09.2019 - Current
- Cultivated strong client relationships to enhance customer satisfaction and loyalty.
- Developed tailored solutions to meet diverse client needs and drive revenue growth.
- Collaborated with cross-functional teams to streamline project workflows and improve service delivery.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Project Manager
Auburn Mechanical
Auburn, WA
04.2017 - 10.2019
- Led cross-functional teams to ensure project delivery within scope and timeline.
- Developed and implemented project plans, schedules, and budgets for multiple mechanical projects.
- Managed projects from procurement to commission.
- Identified risks and implemented mitigation strategies to enhance project success rates.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project Manager
CRR
Kent, WA
05.2012 - 03.2017
- Analyzed project performance metrics to identify areas for improvement, driving continuous process enhancements.
- Established strong relationships with clients and stakeholders, facilitating effective communication throughout project lifecycles.
Project Manager
PSF Mechanical
07.2008 - 02.2012
Education
No Degree - Business Management
University of El Paso
El Paso, TXHigh School Diploma -
El Cameno Real
Woodland Hills, CA06-1982
Skills
- Client relationship building
- Account management
- Relationship building and management
- Sales quota achievement
- Customer relationship management
- Contract negotiation
Accomplishments
- Supervised team of 20 staff members.
- Achieved sales goals through effectively helping with identifying customers and project that strategical aline with the company.
- Documented and resolved project design prior to construction which led to successful and profitable projects.
Timeline
Account Executive
Psf Mechanical
09.2019 - Current
Project Manager
Auburn Mechanical
04.2017 - 10.2019
Project Manager
CRR
05.2012 - 03.2017
Project Manager
PSF Mechanical
07.2008 - 02.2012
No Degree - Business Management
University of El Paso
High School Diploma -
El Cameno Real