MARK TINNIN
Pinehurst,NC
Summary
Dynamic Sales Manager with a proven track record at Mark Jacobson Toyota & Crossroads Ford of Southern Pines, enhancing team performance and operational sales management. Expert in relationship building and sales presentations, I've led teams to surpass revenue goals through innovative coaching and customer journey mapping. Skilled in team motivation and sales engagement, achieving significant growth and development. Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
26
26
years of professional experience
Work History
Sales Manager
Mark Jacobson Toyota
Durham, NC
02.2024 - 09.2024
- Implemented process changes to streamline sales department workflow.
- Performed sales consultations and educated clients on products and services.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Established relationships with key clients, while maintaining existing customer base.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Managed daily operations of sales department, including supervision of staff members.
General Sales Manager
Crossroads Ford of Southern Pines
Pinehurst, NC
12.2019 - 01.2024
- Managed, hired, and trained high-performing sales team.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Coached, developed and motivated team to achieve revenue goals.
Professional Golf Caddy
Self Employed Services
Pinehurst, NC
01.2014 - 12.2019
- Assisted golfers with decision-making strategy and course analysis.
- Provided encouragement and moral support to players.
- Assisted with golf lessons and practice sessions as needed.
- Provided accurate readings of greens to aid in putting.
- Calculated yardage and reported to golfers.
- Maintained player's clubs and equipment in optimal condition.
- Carried golf bags and equipment around the course efficiently.
- Offered insights on course layout and potential hazards.
- Advised players on club selection based on distance and course conditions.
Pinehurst Caddy
Caddie Master Enterprises
Pinehurst, NC
06.2008 - 01.2016
- Assisted in maintaining a steady pace of play.
- Coordinated with other caddies and course staff for smooth play.
- Assisted players with course strategy and shot selection.
- Calculated yardage and reported to golfers.
- Assisted golfers with decision-making strategy and course analysis.
- Assisted golfers with carrying clubs and equipment to the course.
- Advised players on club selection based on distance and course conditions.
- Cleaned golf balls and clubs during and after the round.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Developed relationships with members to ensure satisfaction.
- Offered tips on improving techniques such as putting or chipping.
- Facilitated communication between players and course officials.
Sales
Southern Pines Chevrolet
Southern Pines, NC
10.2007 - 06.2008
- Attended required training sessions on topics such as sales techniques, customer service standards and product knowledge.
- Managed sales negotiations and financing options.
- Followed up with customers to build long-term relationships and successful referrals.
General Manager
Bruce Cavenaugh Auto Palace
Wilmingtonn, NC
02.2001 - 10.2007
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Created a positive work environment that encourages collaboration among all departments within the dealership network.
- Recruited and trained new employees to meet job requirements.
- Provided leadership and direction to staff in order to meet established goals.
Auto Sales Consultant/Assistant Finance Manager
D & E Dodge/Jeep
Wilmington, NC
04.1998 - 03.2001
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Analyzed customer credit reports, determined risk factors, and made recommendations for loan approval and denial.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Worked closely with other departments within the organization such as sales, marketing, and accounting to ensure efficient operations.
Education
High School Diploma -
Southern Alamance
Graham, NC06-1991
Skills
- Team Performance Coaching
- Operational Sales Management
- Sales presentation
- Personnel Coordination
- Team Motivation Strategies
- Performance coaching
- Excellent communication skills
- Customer journey mapping
- Social media savvy
- Sales engagement techniques
- Positive and upbeat
- Superb time management
- Relationship building
- Sales presentations
- Sales tracking
- Sales coaching
- Product knowledge
- Training and development
- Goal setting
- Sales process
Affiliations
- Enthusiastic sports fan, particularly dedicated to football, hockey, and golf
- Dedicated Family Man
- Dedicated to regular gym workouts and physical fitness
- Loving and supportive spouse
- Passionate Animal Advocate
- Embraces challenges and thrives in competitive environments
- Devout individual expressing profound thankfulness for personal and family blessings
Timeline
Sales Manager
Mark Jacobson Toyota
02.2024 - 09.2024
General Sales Manager
Crossroads Ford of Southern Pines
12.2019 - 01.2024
Professional Golf Caddy
Self Employed Services
01.2014 - 12.2019
Pinehurst Caddy
Caddie Master Enterprises
06.2008 - 01.2016
Sales
Southern Pines Chevrolet
10.2007 - 06.2008
General Manager
Bruce Cavenaugh Auto Palace
02.2001 - 10.2007
Auto Sales Consultant/Assistant Finance Manager
D & E Dodge/Jeep
04.1998 - 03.2001
High School Diploma -
Southern Alamance
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