Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mark Tsoi

Summary

Organized and dependable property manager with 10+ years of experience in managing multiple priorities with a positive attitude. Ready to leverage experience, technical skills and training to take on new professional challenges.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Property Manager

MJE Real Estate, Inc.
10.2015 - Current
  • Responsible for managing 10+ units and their occupants, handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Compliance with all company policies and procedures and all applicable Federal, State, and local laws and housing programs.
  • Maintained sufficient number of units market-ready for lease through social media.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Conducted quarterly inspections and maintenance of both interior and exterior of properties for damage.
  • Analyzed operational information for financial analysis and reporting.
  • Maintained a positive owner/tenant communication and relationship.
  • Obtain proposals from different vendors, and choose an appropriate vendor to perform work.

Realtor

MaxReal
01.2012 - 10.2015
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.

Realtor

REMAX Accord
02.2011 - 12.2011

Education

Mechanical Engineering -

University of Hawaii at Manoa
Honolulu, Hawaii
05.1999

Skills

  • Loan Processing
  • Maintenance Scheduling
  • Tenant Relations
  • Compliance Monitoring
  • Property Management
  • Multi-Family Property Management
  • Property Tours and Inspections
  • Administrative Support
  • Preparing Property Agreements
  • Financial Budgeting and Reporting
  • Maintenance Knowledge
  • Business Development

Certification

  • Certified HAFA Specialist
  • Certified Investor Agent Specialist
  • Property Management Certification
  • Graduate Realtor Institute

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Property Manager

MJE Real Estate, Inc.
10.2015 - Current

Realtor

MaxReal
01.2012 - 10.2015

Realtor

REMAX Accord
02.2011 - 12.2011

Mechanical Engineering -

University of Hawaii at Manoa

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Mark Tsoi