Mark Tsoi
Summary
Organized and dependable property manager with 10+ years of experience in managing multiple priorities with a positive attitude. Ready to leverage experience, technical skills and training to take on new professional challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Manager
MJE Real Estate, Inc.
10.2015 - Current
- Responsible for managing 10+ units and their occupants, handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Compliance with all company policies and procedures and all applicable Federal, State, and local laws and housing programs.
- Maintained sufficient number of units market-ready for lease through social media.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Conducted quarterly inspections and maintenance of both interior and exterior of properties for damage.
- Analyzed operational information for financial analysis and reporting.
- Maintained a positive owner/tenant communication and relationship.
- Obtain proposals from different vendors, and choose an appropriate vendor to perform work.
Realtor
MaxReal
01.2012 - 10.2015
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Realtor
REMAX Accord
02.2011 - 12.2011
Education
Mechanical Engineering -
University of Hawaii at Manoa
Honolulu, Hawaii05.1999
Skills
- Loan Processing
- Maintenance Scheduling
- Tenant Relations
- Compliance Monitoring
- Property Management
- Multi-Family Property Management
- Property Tours and Inspections
- Administrative Support
- Preparing Property Agreements
- Financial Budgeting and Reporting
- Maintenance Knowledge
- Business Development
Certification
- Certified HAFA Specialist
- Certified Investor Agent Specialist
- Property Management Certification
- Graduate Realtor Institute
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Property Manager
MJE Real Estate, Inc.
10.2015 - Current
Realtor
MaxReal
01.2012 - 10.2015
Realtor
REMAX Accord
02.2011 - 12.2011
Mechanical Engineering -
University of Hawaii at Manoa
- Certified HAFA Specialist
- Certified Investor Agent Specialist
- Property Management Certification
- Graduate Realtor Institute
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