Mark Vargas
Winter Haven
Summary
Dedicated professional with extensive experience in customer service and office management. Skilled in multitasking and data entry, consistently improving workflow efficiency and ensuring optimal client satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Office Manager
J Dental Lab
Hackensack, NJ
09.2021 - 10.2025
- Coordinated daily office operations to enhance workflow efficiency and support team objectives.
- Managed appointment scheduling and client communications to ensure optimal service delivery.
- Developed and maintained filing systems, improving document retrieval times and organization.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
Guest Service Representative
American Dream Mall
East Rutherford, NJ
10.2019 - 01.2021
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of guest areas to enhance visitor experience.
- Utilized point-of-sale systems efficiently to process transactions and manage cash handling.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
Education
Associate of Science - Business Management
William Paterson University of New Jersey
Wayne, NJ12-2027
Skills
- Customer service
- Document preparation
- Workflow planning
- Clear oral/written communication
- Data entry
- Bookkeeping
- Multitasking and organization
- Computer skills
- Guest accommodations
- Product sales
- Cash handling experience
- Multitasking
Languages
Spanish
Professional Working
Timeline
Assistant Office Manager
J Dental Lab
09.2021 - 10.2025
Guest Service Representative
American Dream Mall
10.2019 - 01.2021
Associate of Science - Business Management
William Paterson University of New Jersey