Mark Watkins
Field Service Technician
New Waverly,TX
Summary
Dynamic Field Service Technician with a proven track record at Baseload Power, excelling in troubleshooting and repair. Leveraged technical analysis and customer service skills to optimize equipment functionality, achieving significant improvements in operational efficiency. Recognized for leadership in project management and fostering teamwork in high-pressure environments.
Professional oilfield worker prepared for role with hands-on experience in drilling operations and team leadership. Proven ability to manage safety protocols and optimize equipment performance. Known for reliable collaboration and adaptability to changing operational needs. Skilled in mechanical troubleshooting and maintaining high safety standards.
Carpentry professional with extensive experience in managing construction projects and delivering high-quality work. Known for strong team collaboration and achieving results under changing conditions. Skilled in woodworking, blueprint reading, and project management with reliable and adaptable approach.
Overview
17
17
years of professional experience
Work History
Field Service Technician
Baseload Power
01.2024 - 10.2025
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
Senior Digital Account Manager
Mesmerize
07.2019 - 03.2025
- Implemented robust analytics frameworks to measure product success and drive data-driven decision making.
- Championed innovative ideas that led to successful new product launches and expansions into untapped markets.
- Identified opportunities for growth through continuous evaluation of customer feedback and market trends.
- Delivered increased customer satisfaction by addressing pain points through targeted feature enhancements.
- Managed relationships with external vendors and partners, ensuring alignment on project goals and expectations.
Lead Carpenter
Watkins Custom Cabinets & Trim
10.2008 - 03.2025
- Planned and executed work with proper tools and materials to maximize productivity.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Followed established job site safety regulations and maintained safe and clean work area.
- Collaborated with architects and designers to ensure accurate execution of blueprints and specifications.
Lead Floorhand
Santa Rosa Drilling
06.2019 - 10.2020
- Provided reliable support to driller during critical operations such as tripping pipe or casing runs, ensuring smooth workflows.
- Demonstrated strong leadership skills while overseeing daily activities on the rig floor and driving continuous improvement efforts.
- Assisted in managing inventory levels of tools, parts, and consumables necessary for rig operations.
- Assisted in the training and development of new floorhands, fostering teamwork and skill growth.
Fabricator
Turnkey Industries
02.2009 - 03.2010
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Maintained clean and organized working environment to promote safety and efficiency.
- Fabricated components and structures following customer requirements.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
Education
High School Diploma -
Odessa High School
Odessa, TXSkills
Troubleshooting and repair
Timeline
Field Service Technician
Baseload Power
01.2024 - 10.2025
Senior Digital Account Manager
Mesmerize
07.2019 - 03.2025
Lead Floorhand
Santa Rosa Drilling
06.2019 - 10.2020
Fabricator
Turnkey Industries
02.2009 - 03.2010
Lead Carpenter
Watkins Custom Cabinets & Trim
10.2008 - 03.2025
High School Diploma -
Odessa High School