Mark Whipple
Riviera Beach,FL
Summary
My skill set as well as my background ranges from computer literacy Microsoft Word Power Point as well as Excel to Social Media Management Skills. I am a diverse individual that can adapt to change thoroughly. I am a determined hard worker including self-motivating person who just needs an opportunity to shine. With my reliability and team player attitude I know I will be a great asset to your team.
Overview
12
12
years of professional experience
Work History
Technical Support Representative
Whipple Locksmith
West Palm Beach, FL
02.2022 - Current
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Data Entry Clerk
Ae Global Media
West Palm Beach, FL
04.2019 - 09.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Temp. Overnight Stocker
Toys R Us
Palm Beach Gardens, FL, USA
10.2016 - 05.2017
- Receive shipment of trucks
- Count and restock floors after hours
- Set up planograms for Day Stockers and merchandise department
- Team player energy and team communication all around
Bar Back & Floater
Holy Smokes Restaurant
Palm Beach Gardens, FL, USA
05.2015 - 12.2016
- Help with the bar, as well as the kitchen
- Bust tables and seat guest
- Janitorial duties
Warehouse & Construction
GL Staffing
09.2013 - 06.2015
- Temporary agent/worker on various sites ranging from extra help needed on construction sites to warehouse duty to fill ins
Floater
Café Tuscano
12.2012 - 04.2013
- Janitorial duties
- Clean back of the house and front
- Stock frozen foods
- Help cooks as well as answer phones for take out orders
Education
Business Administration
Lincoln College of Technology
West Palm Beach, FLGED -
Adult Education Center
West Palm Beach, FL05.2010
Skills
- Leadership Skills
- Great Customer Service
- Hit The Ground Running Work Ethic
- Fast Learner
- Time Managing
- Packing and Shipping
- Self-Motivated
- Team Player
References
Will Be Provided Upon Request
Timeline
Technical Support Representative
Whipple Locksmith
02.2022 - Current
Data Entry Clerk
Ae Global Media
04.2019 - 09.2021
Temp. Overnight Stocker
Toys R Us
10.2016 - 05.2017
Bar Back & Floater
Holy Smokes Restaurant
05.2015 - 12.2016
Warehouse & Construction
GL Staffing
09.2013 - 06.2015
Floater
Café Tuscano
12.2012 - 04.2013
Business Administration
Lincoln College of Technology
GED -
Adult Education Center