Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mark Whipple

Riviera Beach,FL

Summary

My skill set as well as my background ranges from computer literacy Microsoft Word Power Point as well as Excel to Social Media Management Skills. I am a diverse individual that can adapt to change thoroughly. I am a determined hard worker including self-motivating person who just needs an opportunity to shine. With my reliability and team player attitude I know I will be a great asset to your team.

Overview

12
12
years of professional experience

Work History

Technical Support Representative

Whipple Locksmith
West Palm Beach, FL
02.2022 - Current
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.

Data Entry Clerk

Ae Global Media
West Palm Beach, FL
04.2019 - 09.2021
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Temp. Overnight Stocker

Toys R Us
Palm Beach Gardens, FL, USA
10.2016 - 05.2017
  • Receive shipment of trucks
  • Count and restock floors after hours
  • Set up planograms for Day Stockers and merchandise department
  • Team player energy and team communication all around

Bar Back & Floater

Holy Smokes Restaurant
Palm Beach Gardens, FL, USA
05.2015 - 12.2016
  • Help with the bar, as well as the kitchen
  • Bust tables and seat guest
  • Janitorial duties

Warehouse & Construction

GL Staffing
09.2013 - 06.2015
  • Temporary agent/worker on various sites ranging from extra help needed on construction sites to warehouse duty to fill ins

Floater

Café Tuscano
12.2012 - 04.2013
  • Janitorial duties
  • Clean back of the house and front
  • Stock frozen foods
  • Help cooks as well as answer phones for take out orders

Education

Business Administration

Lincoln College of Technology
West Palm Beach, FL

GED -

Adult Education Center
West Palm Beach, FL
05.2010

Skills

  • Leadership Skills
  • Great Customer Service
  • Hit The Ground Running Work Ethic
  • Fast Learner
  • Time Managing
  • Packing and Shipping
  • Self-Motivated
  • Team Player

References

Will Be Provided Upon Request

Timeline

Technical Support Representative

Whipple Locksmith
02.2022 - Current

Data Entry Clerk

Ae Global Media
04.2019 - 09.2021

Temp. Overnight Stocker

Toys R Us
10.2016 - 05.2017

Bar Back & Floater

Holy Smokes Restaurant
05.2015 - 12.2016

Warehouse & Construction

GL Staffing
09.2013 - 06.2015

Floater

Café Tuscano
12.2012 - 04.2013

Business Administration

Lincoln College of Technology

GED -

Adult Education Center
Mark Whipple