Summary
Overview
Work History
Education
Skills
Timeline
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Mark William Brooks

Mark William Brooks

Elmhurst

Summary

Highly skilled in analytical, communication, and teamwork. Track record of adapting quickly to new environments. Committed to contributing to team success and enhancing professional skills. Positive attitude and dedication to continuous learning and growth. Known for organizational abilities and dependability. Excels at managing multiple priorities with a can-do attitude, always willing to take on additional responsibilities to achieve team objectives.

Overview

23
23
years of professional experience

Work History

Market Development Specialist

Parker Hannifin Corporation
01.1998 - 01.1999
  • Trained distributors on Hydraulic Fluid Connectors products features & benefits in MI, OH and IN.
  • Worked with new branch locations to qualify customer leads by conducting regular prospecting activities.

Fluid Connector Territory Representative

Ritter Engineering
01.1999 - 01.2000
  • Responsible for supporting large customer accounts in Northern MI territory.
  • Conducted research on industry segments that utilize hydraulics products for marketing to focus on.

Electric Power Consultant

Caterpillar Incorporated
01.2010 - 01.2021
  • Responsible for supporting dealers in the Mid-US District (NJ, MI, OH, IN, KY, PA, WV) Seattle District (N.CA, WA, ID, AK, MT).
  • Liaised with customers, management, and sales team to better understand customer needs to recommend appropriate solutions.
  • Developed marketing support programs for dealers to receive funds in achieving over parts planned growth targets.

Product and Service Sales Representative

Caterpillar Incorporated
01.2006 - 01.2008
  • Responsible for dealers' all parts profile (UC, GET, DT, Engine, HYD) with PON (Netherlands, Sweden, Denmark, Norway) and Wittrakor (Finland, Estonia, Latvia, Lithuania) dealers to grow their parts and service business.
  • Established yearly parts growth targets with dealer Product Support Mangers.
  • Enhanced dealer / customer satisfaction by addressing concerns promptly and providing exceptional service.

Hydraulic Marketing Consultant

Caterpillar Incorporated
01.2004 - 01.2006
  • Conducted business reviews to identify lost "hose and coupling" opportunities for dealers in Asia, Europe, Africa and Middle East territories based on their machine population.
  • Boosted sales revenue through the implementation of innovative product features & benefits training.
  • Collaborated with sales team to increase brand awareness and enhance business development.

Hose and Coupling Consultant

Caterpillar Incorporated
01.2000 - 01.2004
  • Developed a “cross-reference” tool on CAT hose and couplings verse major competitors.
  • Collaborated with cross-functional teams to fill the hose and coupling product gaps for a comprehensive H&C Catalog.

Education

Master of Arts - Business Administration

Ohio University
Athens, OH
01.1998

Skills

  • Customer relationship management
  • Digital marketing strategy
  • Market-based pricing strategy
  • Strategic marketing communications

Timeline

Electric Power Consultant

Caterpillar Incorporated
01.2010 - 01.2021

Product and Service Sales Representative

Caterpillar Incorporated
01.2006 - 01.2008

Hydraulic Marketing Consultant

Caterpillar Incorporated
01.2004 - 01.2006

Hose and Coupling Consultant

Caterpillar Incorporated
01.2000 - 01.2004

Fluid Connector Territory Representative

Ritter Engineering
01.1999 - 01.2000

Market Development Specialist

Parker Hannifin Corporation
01.1998 - 01.1999

Master of Arts - Business Administration

Ohio University

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Mark William Brooks