Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Mark F. Abitabilo

Market Area Manager
Ewing,NJ

Summary

Accomplished management professional well-versed in driving key performance indicators and sales to achieve budgeted goals in high-volume, fast-paced environment. Expertise in business development and streamlining processes and systems.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Market Area Manager

Credit Acceptance Corporation
Trenton, NJ
12.2016 - Current

· Annual Top Gun Award Winner: 2020

· Top Ranked District MAM by growth: 10/20 - Present

· Top 5 Nationally Ranked MAM by growth 2020 and 2021

· Sales Leadership Exchange National Meeting Panelist: 2020

  • Achieved YOY contract volume increases in 2018, 2020, and 2021.
  • Increased territory application volume by 100% and contracts per dealer by 60% during tenure.
  • Identified prospects' needs and developed appropriate responses to position our program as the ideal solution for their SubPrime business.
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations.
  • Managed accounts to retain existing relationships and grow share of business through effect prospecting and enrollment of new dealers.
  • Performed analysis based coaching with dealer partners and corrective action as needed to achieve results and maintain compliance.
  • Transformed underperforming dealer partners into profitable and productive ones.
  • Implemented dealer strategies to improve overall collectability on CAC accounts and overall dealer profitability.

Internet Sales Manager / Sales Manager

Holman Automotive Group Inc.
Hamilton, NJ
09.2015 - 11.2016
  • Increased Total Internet Closing Lead Ratio from under 6% in Sept 2015 to over 11% in 2016.
  • Assisted GSM and Desk Manager in working deals, TO’s, Closing, and appraisals during peak business.
  • Saw Year-over-Year increase in closing ratios for BMW Key Performance Indicator Leads for each month since taking over the position in September 2015.

Sales Manager / Desk Manager / Internet Sales Manager

Lithia/ DCH Automotive Group, DCH Freehold Nissan
Freehold, NJ
07.2012 - 08.2015

· Nissan Owner's First Award: 2013, 2014

  • Desked all BDC/Internet and lease maturity deals while maintaining front-end and back-end gross standards consistent with the performance of non-BDC New Car Sales Managers.
  • Assisted the General Manager covering GSM duties involved in marketing strategies, payroll, internal auditing, RDR maintenance, inventory supply, staff training, and day-to-day store functions from 08/14 through 03/15 while the store did not have a dedicated GSM.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure including direct mail rollout and creative, radio/TV advertising, SEO/SEM, website retargeting, Google Analytics, online reputation management, and social media to achieve Top Sales Volume Award for Central NJ Nissan District, overall Second-Place New Car Volume Award for state of NJ, and historical Best Volume Year (New Car) for Freehold Nissan (2013).
  • Supervised sales team of 4-8 people, stepping in to support employees and deliver smooth sales processes for clients and oversaw variable operations for dealership.

Honda New Car/ Internet Sales Consultant

DCH Paramus Honda
Paramus, NJ
03.2011 - 07.2012

· Honda Council of Sales Leadership Award: 2011 Silver Level

Nissan Sales Consultant

Pine Belt Automotive Group
Keyport, NJ
11.2010 - 03.2011

Nissan Sales Consultant/ Leaf Sales Specialist

Peruzzi Automotive Group
Fairless Hills, PA
02.2009 - 11.2010

Education

Bachelor of Science - Criminal Justice

Saint Joseph's University
Philadelphia, PA
08.2006 - 01.2008

Skills

    Coaching and mentoring

Territory Management

Sales presentations

Analytical problem solver

Business Development

Goals and performance

Solution selling

New Business Development

Sales Reporting

Timeline

Market Area Manager

Credit Acceptance Corporation
12.2016 - Current

Internet Sales Manager / Sales Manager

Holman Automotive Group Inc.
09.2015 - 11.2016

Sales Manager / Desk Manager / Internet Sales Manager

Lithia/ DCH Automotive Group, DCH Freehold Nissan
07.2012 - 08.2015

Honda New Car/ Internet Sales Consultant

DCH Paramus Honda
03.2011 - 07.2012

Nissan Sales Consultant

Pine Belt Automotive Group
11.2010 - 03.2011

Nissan Sales Consultant/ Leaf Sales Specialist

Peruzzi Automotive Group
02.2009 - 11.2010

Bachelor of Science - Criminal Justice

Saint Joseph's University
08.2006 - 01.2008
Mark F. AbitabiloMarket Area Manager