Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark D. Pickett

Winchester,KY

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 30 years of management performance.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Division Manager

Caudill Seed Company
Morehead, KY
12.2013 - Current
  • Set and oversaw division budgets in excess of $9,000,000 per year.
  • Controlled costs by streamlining operations and reducing waste.
  • Met divisional objectives by recruiting and qualifying vendor and trade bases.
  • Achieved profit and loss objectives through effective leadership and daily inspection processes.


Regional Sales Manager / Operations Manager

American Wood Fibers
Marion, VA
07.2007 - 12.2013
  • My position was Regional Sales Manager in the southeast and the Operations Manager at our largest production facility in Marion, VA.
  • My responsibilities as operations manager include overseeing the staff of forty-five to fifty employees, production, quality, and safety of the plant. Responsibilities as sales manager in the southeast are including the plants in VA, KY, OH, NC and WV for all Agriculture and fuel pellets accounts. Maintaining, and building our customer relationships with new and existing customers, conducting business reviews, and introducing and promoting new product lines.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.

Store Manager

Food City
Abingdon, VA
08.2005 - 07.2007
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

District Sales Manager

George Weston Bakeries, Inc
Richmond, Virginia
11.1999 - 05.2005
  • One of the nation's largest and most efficient DSD systems, distributing fresh bakery products to more than 60,000 customers on almost 5, 000 delivery routes
  • Product line includes such grain-based products as sweet baked good, donuts, soft cookies, breakfast bars, soft breadsticks, pizza crust, English muffins, bagels, pan bread, and pita bread
  • Primary responsibilities include the sales and execution of products and promotions in Richmond, Virginia district
  • My district was budgeted for 2.5 million in sales with a return goal of 12% in 2002; both were met respectively with my returns being the lowest in the region
  • Managed 13 Independent operated DSD routes
  • Managed the route structures to ensure optimum service to retail customers
  • Managed depot and depot manager to promote clean and safe work environment that met GWB standards
  • Developed and implemented strategies to increase market share and solicit new business
  • Prepared and conducted periodic business reviews with key accounts to maintain relationships and solve customer issues
  • Reviewed proper ordering to ensure promotional activity is being met and control returns to targeted return goal
  • Trained new independent operators and collaborated with existing independent operators to improve sales, execution, and returns
  • Attended all resets with key accounts and placed new racks and equipment to protect and grow market share in district
  • Prepared contracts and conducted closings of sales route territories with new and existing independent operators.

Area Manager

Coca-Cola Bottling Company Consolidated
Charlotte, North Carolina
10.1991 - 08.1999
  • Career with Coca-Cola started in Hickory, North Carolina sales branch, progressed from Route Merchandiser to Advance Salesman and then Conventional Route Supervisor for Four years. Promoted to an Area Manager of the largest sales branch in the company in Charlotte, North Carolina in May 1997. In 1997 my department sales vs. prior year were 20% or 250,000 cases and 12% in margin or 1.2 million in sales, respectively.
  • Managed thirty-five sales routes, six supervisors, six assistant supervisors and ten trainees
  • Interviewing and hiring new employees. Enforcing corrective action up to and or termination when needed
  • Prepared and conducted periodic business reviews with key accounts to maintain relationships and solve customer issues.
  • Prepared and sold in consumer marketing agreements with key accounts to insure optimum sales and growth annually
  • Developed and implemented strategies to increase market share and solicit new business
  • Managed supervisors to ensure all new route salespeople were professionally trained and existing route salespeople were worked with each week to grow market share and improve sales and service
  • Assisted General Manager with forecasting product for the branch
  • Ordered all point of sales material, racks, displays, and uniforms for the branch
  • Annually worked with road show to optimize routes sales and service (re-routing)
  • Met or exceeded each year my targeted sales and return goals for my department
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote positive environment for customers.

Education

High School Diploma -

Marion Senior High School
Marion, VA
05.1982

Masonry

Smyth County Vocational School
Marion, VA
05.1982

Skills

  • Computer Literacy
  • MS Word
  • MS Excel
  • PowerPoint
  • Zinger Miller
  • Zig Ziglar
  • Dimension of Professional Selling
  • Supervisory Survival Skills

Certification

  • Class A CDL License

Timeline

Division Manager

Caudill Seed Company
12.2013 - Current

Regional Sales Manager / Operations Manager

American Wood Fibers
07.2007 - 12.2013

Store Manager

Food City
08.2005 - 07.2007

District Sales Manager

George Weston Bakeries, Inc
11.1999 - 05.2005

Area Manager

Coca-Cola Bottling Company Consolidated
10.1991 - 08.1999

High School Diploma -

Marion Senior High School

Masonry

Smyth County Vocational School

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