MARKEISE McCONNELL
Los Angeles,,CA
Summary
Detail-oriented, goal-driven Payroll Specialist with a strong background in payroll processing and time-keeping seeks a challenging payroll/HR position in a progressive, team-driven work environment to further develop knowledge and professional experience. Also, well-versed in employee compensation and benefits and legal/regulatory requirements.
Overview
6
6
years of professional experience
Work History
PAYROLL IMPLEMENTATION SPECIALIST
ADP, LLC
04.2021 - 08.2024
- Onboard new clients into the Run Powered by ADP Payroll system
- Evaluate reports to ensure accuracy of prior payroll and tax information reported into the system
- Implement the processing of payroll for new clients and offer instruction and guidance to customers to facilitate a self-sufficient, user-friendly experience
- Analyze reports, trouble-shoot and provide solutions to tax inquiries, including tax agency notices
- Customize solutions based on client needs
- Apprise clients of current billing cycle and formatting; assist with billing inquiries
ACCOUNT EXECUTIVE
EGUMBALL, INC.
05.2019 - 02.2020
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term customer loyalty
- Identified business products to meet client needs and instructed clients on how to better maximize the company's marketing services
- Analyzed service packages and quoted billing invoices
- Assisted in the training and support of new associates
DATA ANALYST APPRENTICE
BSH Home Appliances Corporation
10.2018 - 01.2019
- Collected, organized and produced monthly data reports and schedules for account managers
- Utilized data entry skills to input orders into the internal system
- Shadowed account manager to gain additional skills and business operation insights
Education
Some General College Coursework
Grand Canyon University
Phoenix, AZ06.2019
High School Diploma -
Wilshire School of Adult Continuing Education
Fullerton, CA06.2016
Skills
- Attention to Detail
- Problem solving
- Benefits Administration
- Customer Service
- Payroll Processing
- Critical Thinking
- Handling Payroll Discrepancies
- Time Management
Timeline
PAYROLL IMPLEMENTATION SPECIALIST
ADP, LLC
04.2021 - 08.2024
ACCOUNT EXECUTIVE
EGUMBALL, INC.
05.2019 - 02.2020
DATA ANALYST APPRENTICE
BSH Home Appliances Corporation
10.2018 - 01.2019
Some General College Coursework
Grand Canyon University
High School Diploma -
Wilshire School of Adult Continuing Education
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