Markeisha Trent
Detroit
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
Work History
Family centered home and healthcare services
Private Duty Caregiver
08.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted clients with daily living activities and personal care needs.
- Communicated effectively with families about client well-being and care progress.
- Developed individualized care plans based on client preferences and needs.
- Supported bathing, dressing and personal care needs.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Followed care plan and directions to administer medications.
Licensed Cosmetologist
Self employment
01.2019 - Current
- Provided personalized hair styling and coloring services to diverse clientele.
- Consulted with clients to determine their beauty preferences and needs.
- Maintained cleanliness and organization of workstations and tools.
- Answering phones, scheduling appointments, and processing payments.
Correctional Officer
Michigan Department of Corrections
Lansing
05.2022 - 01.2023
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Documented daily activities and incidents in detailed reports for review.
- Enforced facility rules and regulations to ensure compliance among inmates.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Warehouse Coordinator
Amazon
01.2018 - 04.2022
- Managed daily operations of the warehouse including receiving, storing, sorting and dispatching goods.
- Monitored order fulfillment processes to ensure accuracy and timeliness of deliveries.
- Prepared orders by processing requests and supply orders, pulling materials, and packing boxes.
- Organized and maintained inventory levels in the warehouse by properly stocking shelves, racks, pallets and bins.
- Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
Server
Qdoba
Livonia
05.2017 - 12.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Handled cash transactions and balanced registers at shift end.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Licensed Cosmetologist - Cosmetology
Dorsey School of Beauty
01.2019 - 10.2021
Youth ChalleNGe Academy
Fort Gordon , GASkills
- Appointment scheduling
- Client communication
- Customer service
- Record keeping
- Conflict resolution
- Problem solving
- Data entry proficiency
- Problem resolution
- Excellent communication
Languages
English
Native/ Bilingual
Timeline
Family centered home and healthcare services
Private Duty Caregiver
08.2023 - Current
Correctional Officer
Michigan Department of Corrections
05.2022 - 01.2023
Licensed Cosmetologist
Self employment
01.2019 - Current
Licensed Cosmetologist - Cosmetology
Dorsey School of Beauty
01.2019 - 10.2021
Warehouse Coordinator
Amazon
01.2018 - 04.2022
Server
Qdoba
05.2017 - 12.2018
Youth ChalleNGe Academy