Markeisha Youmans
Okeechobee,FL
Summary
Proven track record in empowering families at EOC of Indian River County Inc, leveraging skills in community resource coordination and effective communication. Excelled in building relationships and enhancing support through targeted case management, contributing to significant client satisfaction. Demonstrated expertise in multicultural sensitivity and data collection, driving positive outcomes in diverse settings.
Overview
13
13
years of professional experience
Work History
Family Advocate
EOC OF Indian River County Inc
04.2023 - Current
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Identified available community resources and programs for families of disabled children.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Coordinated referrals from other agencies, streamlining access to supportive services for clients in need.
Liheap
EOC Of Indian River County Inc
04.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Certified Nursing Assistant
Advent Health Sebring
01.2018 - 07.2023
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
Raulerson Hospital
08.2011 - 09.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Associate of Science - Human Services
Indian River State College
Okeechobee, FL12.2025
Skills
- Community Resources
- Multicultural Sensitivity
- Effective Communication
- Case Management
- Case tracking and follow up
- Family Dynamics
- Relationships and rapport
- Data Collection
- CPR Certified
- Flexible with Traveling
Timeline
Family Advocate
EOC OF Indian River County Inc
04.2023 - Current
Liheap
EOC Of Indian River County Inc
04.2023 - 08.2023
Certified Nursing Assistant
Advent Health Sebring
01.2018 - 07.2023
Certified Nursing Assistant
Raulerson Hospital
08.2011 - 09.2018
Associate of Science - Human Services
Indian River State College
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