Markel Russell
Chicago,IL
Summary
Dynamic sales professional with proven expertise in inventory management and customer service at Auto Zone Auto Parts. Adept at optimizing order fulfillment and enhancing product visibility, I excel in fast-paced environments, consistently driving customer satisfaction and operational efficiency. My strong problem-solving skills and attention to detail ensure accurate processing and delivery of merchandise.
Overview
3
3
years of professional experience
Work History
Sales Associate
Auto Zone Auto Parts
Chicago, IL
08.2021 - 11.2022
- Processed returns from customers by verifying the information on the return form.
- Received and unpacked incoming shipments of auto parts.
- Provided assistance to other team members as needed during peak periods of demand.
- Verified part numbers, quantities, and prices against invoices and purchase orders.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Package Handler
Target Warehouse
Chicago, IL
04.2020 - 08.2021
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Organized packages according to type, size, destination, and other specifications.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Utilized handheld devices to track and update package status in real-time.
Merchandise Stocker/Cashier
Family Dollar
Chicago, IL
10.2019 - 01.2021
- Cleaned shelves, counters, displays and other areas within the store regularly.
- Organized backroom storage areas for efficient retrieval of items.
- Provided excellent customer service at all times while interacting with customers.
- Received and unloaded shipments of merchandise from vendors.
- Updated computer system with daily sales data to maintain accurate records.
- Faced products on shelves and displays to meet company policies.
- Greeted customers and retrieved requested products to drive satisfaction.
Education
Associate of Arts - Music Business
SAE Institute of Technology
Chicago, IL08-2019
High School Diploma -
Hyde Park Academy
Chicago, IL05-2018
Skills
- Inventory management
- Customer service
- Sales processing
- Product knowledge
- Order fulfillment
- Visual merchandising
- Complex Problem-solving
- Multi-tasking strength
Timeline
Sales Associate
Auto Zone Auto Parts
08.2021 - 11.2022
Package Handler
Target Warehouse
04.2020 - 08.2021
Merchandise Stocker/Cashier
Family Dollar
10.2019 - 01.2021
Associate of Arts - Music Business
SAE Institute of Technology
High School Diploma -
Hyde Park Academy