Markene Morris
Boynton Beach,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aldi Grocery
01.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Security Guard
Fat Tuesday
08.2017 - 01.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Assistant Manager
Dunkin' Donuts Franchising
01.2016 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Associate
Sonics Drive In
06.2014 - 10.2015
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
Education
High School Diploma -
North East High School, FL
Oakland Park, FL05.2015
Skills
- Reporting
- Business Administration
- Closing and Contract Negotiations
- Greet Guests
- Assist Customers
- Employee Performance Evaluations
- Money Handling
- Order Supplies
- Managing Multiple Priorities
Accomplishments
- Achieved Service Award by completing 5 Year's with accuracy and efficiency.
Certification
- Licensed Security Guard D-Class
Timeline
Security Guard
Fat Tuesday
08.2017 - 01.2019
Assistant Manager
Aldi Grocery
01.2017 - Current
Assistant Manager
Dunkin' Donuts Franchising
01.2016 - 03.2017
Associate
Sonics Drive In
06.2014 - 10.2015
High School Diploma -
North East High School, FL
Similar Profiles
Matthew MonteiroMatthew Monteiro
Cashier at Aldi GroceryCashier at Aldi Grocery
JUSTIN CIOFFIJUSTIN CIOFFI
Store Associate at Aldi GroceryStore Associate at Aldi Grocery
Kodi MooreKodi Moore
Shift Leader at Aldi GroceryShift Leader at Aldi Grocery
Denise EstreraDenise Estrera
Store Associate at Aldi GroceryStore Associate at Aldi Grocery
Tanishia RatcliffeTanishia Ratcliffe
Shift Supervisor at CVS HealthShift Supervisor at CVS Health