Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Markeoni Thomas

Markeoni Thomas

Langston,AL

Summary

Driven and dynamic Sales Associate with a proven track record at Walmart, adept at leveraging exceptional customer service and teamwork skills to exceed sales goals. Skilled in conflict resolution and time management, consistently enhancing customer satisfaction and retention. Demonstrates a strong ability to adapt and thrive in fast-paced environments, contributing to significant team achievements.

Overview

5
5
years of professional experience

Work History

Sales Associate

Hibbet Sports
05.2024 - 07.2024

Very friendly with the customers

Always satisfied their needs

Great personality with the staff and customers

Very hardworking and got the job did right away

Sales Associate

Walmart
11.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

PCA

Daniel Calvert
02.2025 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Cashier

McDonald’s
01.2020 - 05.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma - Nursing

Southaven High School
Southaven, MS

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Goal-Oriented
  • Exceptional customer service
  • Outgoing Personality
  • Flexible Schedule
  • Verbal/written communication
  • Conflict Resolution
  • Customer Needs Assessment
  • Meeting deadlines
  • Professional Demeanor
  • Adapt to diverse groups
  • Cleaning techniques
  • Policy and Procedure Adherence
  • Promotional support

Timeline

PCA

Daniel Calvert
02.2025 - Current

Sales Associate

Hibbet Sports
05.2024 - 07.2024

Sales Associate

Walmart
11.2023 - 07.2024

Cashier

McDonald’s
01.2020 - 05.2023

High School Diploma - Nursing

Southaven High School
Markeoni Thomas