Markesa Freeman
Clarksville,TN
Summary
Accomplished Case Manager Supervisor with a proven track record at Georgia Department of Human Resources, enhancing team performance by over 30% through effective coaching and strengths-based management. Expert in stakeholder collaboration and MS Office, adept at streamlining processes for improved decision-making and client advocacy.
Overview
13
13
years of professional experience
Work History
Case Manager Supervisor
Georgia Department Of Human Resources
08.2016 - 03.2024
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Streamlined internal communication processes, ensuring timely updates on client progress and facilitating better decision-making among staff members.
- Championed a strengths-based approach to case management, empowering clients to build upon their existing skills and abilities while addressing challenges headon.
- Enhanced team performance through regular supervision, coaching, and training of case managers.
Accounting Manager
Kathy's Accounting Services
01.2011 - 04.2023
- Generated monthly and quarterly financial statements for executive review.
- Managed banking reconciliations and monthly balance sheet statements.
- Coordinated efforts between the accounting team and other departments to ensure accuracy in interdepartmental transactions recording and proper cost allocation.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
Education
Bachelor of Science - Business Administration And Accounting
American InterContinental University
Schaumburg, IL 05.2001 -
Skills
Client Advocacy
Stakeholder Collaboration
Program Planning
Case Planning
Problem-Solving
MS Office
Decision-Making
Case Documentation
Recruitment
Documentation And Reporting
Timeline
Case Manager Supervisor
Georgia Department Of Human Resources
08.2016 - 03.2024
Accounting Manager
Kathy's Accounting Services
01.2011 - 04.2023
Bachelor of Science - Business Administration And Accounting
American InterContinental University
05.2001 -
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