Markia Bogan
Myrtle Beach,SC
Summary
Knowledgeable Desired Position with proven track record in leading sales teams to meet targets and improve overall store performance. Adept at training and mentoring team members to enhance customer satisfaction and drive sales. Demonstrated strong leadership and effective communication skills in fast-paced retail environment.
Overview
3
3
years of professional experience
Work History
Sales Associate Team Leader
American Eagle Outfitters, Inc
01.2024 - Current
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
Sales Associate
Michael Kors
Myrtle Beach, SC
01.2023 - 12.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
GAP
Myrtle Beach, SC
11.2021 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Skills
- Customer relationship building
- Team management
- Sales presentations
Timeline
Sales Associate Team Leader
American Eagle Outfitters, Inc
01.2024 - Current
Sales Associate
Michael Kors
01.2023 - 12.2023
Sales Associate
GAP
11.2021 - 01.2023