Summary
Overview
Work History
Education
Skills
Timeline
Generic

Markiste Gillespie Jr

Atlanta,GA

Summary

Dynamic Inside Sales Representative with a proven track record at The McGee Company, excelling in customer service and product knowledge. Adept at managing inquiries and resolving issues efficiently, while maintaining organized account information. Skilled in CRM and data entry, ensuring timely processing and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Inside Sales Representative

The McGee Company
Atlanta, GA
08.2024 - Current
  • Managed customer inquiries to provide prompt and accurate information about products and services.
  • Process quotes, orders, and resolve customer issues via phone, email, and potentially digital tools.
  • Assist outside sales reps by providing technical details, and managing account information for products like air compressors, valves, and instrumentation.
  • Coordinate and keep track of all tool repairs and bill them appropriately.

Parts Counter Person

Sonic Automotive
Chamblee, Ga
07.2023 - 08.2024
  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
  • Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if
    requested by the customer.
  • Answer phone calls, providing price quotes and other information.
  • Set up orders for daily shipment, delivery, or pick up
  • Assist service technicians in selecting parts needed for repairs in process

Document Specialist

EchoPark Automotive
Marietta, GA
03.2023 - 06.2023
  • Assist with the final steps of the purchase process
  • Provide accurate and timely completed paperwork for successful processing
  • Check all paperwork for the correct title, lien information, taxes, etc
  • Verify insurance, trade payoffs, and obtain deposits

Education

High School Diploma -

Houston County High School
Warner Robins, GA

Skills

  • Customer service
  • Product knowledge
  • Adept multi-tasker
  • Email and phone etiquette
  • Organized and efficient
  • Data entry
  • CRM proficiency
  • Database management
  • Payment processing
  • Excellent time management

Timeline

Inside Sales Representative

The McGee Company
08.2024 - Current

Parts Counter Person

Sonic Automotive
07.2023 - 08.2024

Document Specialist

EchoPark Automotive
03.2023 - 06.2023

High School Diploma -

Houston County High School
Markiste Gillespie Jr